Manager, Sales Operations

🕒 Junho 19

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $100.000 - $135.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Operações

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Cala Health

SiteLinkedInTodas as Vagas

51 - 200 funcionários

⚕️ Seguro de Saúde

🧬 Biotecnologia

Healthcare Insurance • Biotechnology • Medical Devices

Cala Health é uma empresa especializada em desenvolver dispositivos médicos vestíveis não-invasivos para o tratamento de tremores de mão de ação, particularmente em indivíduos com tremor essencial e doença de Parkinson. Seu produto principal, o Sistema Cala kIQ™, é aprovado pelo FDA e utiliza a Terapia TAPS (Estimulação Transcutânea Aferente com Padrão) para proporcionar alívio eficaz do tremor. A empresa oferece suporte abrangente para a adoção da terapia, incluindo um portal para pacientes que fornece insights sobre dados de terapia e recursos para provedores. O Cala kIQ™ é coberto pelo Medicare e pelo VA, facilitando o acesso para pacientes qualificados. Cala Health foca em capacitar indivíduos com tremores por meio de soluções terapêuticas inovadoras e personalizadas.

Descrição

• Responsible for providing critical Sales Operations and Commercial Project Management leadership to support strategic planning, decision-making, and execution. • Work closely with the VP, Sales and Therapy Success to strategize, plan, and provide timely solutions to support the commercial teams • Partner with leadership to ensure consistency, accuracy, and strategic alignment of deliverables • Collaborate with leadership to identify administrative processes and scalable solutions to support an expanding team • Create and deliver presentations • Represent leadership as needed in various forums, ensuring knowledge and assessment of topic as a key stakeholder and provide detailed updates of functional needs for follow-up • Analyze historical data and pipeline activity to project future revenue • Leverage market specific data to drive strategic business decisions that support the scaling of the Sales team • Identify key market opportunities through ongoing assessment of available data and emerging marketplace trends • Refine and adapt Sales processes for consistency and efficiency as the commercial organization scales • Review existing Sales infrastructure and administrative processes to proactively identify and bridge operational gaps • Lead the planning, template design, data aggregation and execution of Quarterly Business Reviews with leadership • Lead the annual incentive compensation plan lifecycle, overseeing assessment, strategic alignment and rollout • Drive alignment and execution for the annual and quarterly quota-setting processes • Manage end-to-end compensation planning, reconciliation, approvals, and reporting • Foster a collaborative and innovative culture within the Sales team • Partner with counterparts to identify and implement robust Sales reporting and analytics • Work closely with Sales leadership to understand business goals and information needs • Translate business requirements into data-driven insights, actionable recommendations, and strategic initiatives • Align cross-functional projects with Sales objectives to ensure seamless execution • Ensure seamless integration of data across key platforms (SFDC + Business Insights) to deliver actionable dashboards for the Sales team • Define and implement processes to ensure the delivery of timely, accurate, and actionable Sales data and insights • Lead efforts to identify key performance indicators (KPIs) for Sales and establish benchmarks for decision support • Collaborate cross-functionally to manage, maintain, and drive consistent processes for customer data management • Provide direction on the selection, implementation and utilization of Sales tools and technologies • Identify and implement efficient methods for sharing information with the Sales team • Train Sales team on the use of key tools and platforms • Develop and analyze account level data to create actionable reports and dashboards

🎯 Requisitos

• Bachelor's degree in Business, Finance, Analytics, or related field • At least 4 years of relevant experience in Sales Operations • Strong commercial business analysis, data analysis, and project management experience within the MedTech industry • Strong analytical, problem-solving, communication, and interpersonal skills • Proven experience optimizing Sales processes, commercial operations, data analysis techniques, data driven decision support and business intelligence • Demonstrated ability to lead, influence and collaborate effectively with stakeholders and commercial teams at all levels • Excellent written and verbal communication and interpersonal skills, with the ability to translate data into level specific narratives • Exceptional organizational, administrative and project management skills

🏖️ Benefícios

• Cala Health believes our success is based on diversity of people, teams and thinking. • We offer all employees the tools, training and mentoring they need to succeed.