Inside Sales & Enrollment Specialist

🕒 Julho 28

🏄 California – Remoto

🏄 California – Remote

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

⬇️ Vendas Internas

🚫👨‍🎓 Sem graduação necessária

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Cambium Learning Group

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2009

📚 Educação

🤖 Inteligência Artificial

Education • Artificial Intelligence

Cambium Learning Group é uma empresa focada em oferecer soluções educacionais essenciais através de um grupo de empresas. Elas criam experiências projetadas para ajudar educadores e alunos a terem sucesso, aproveitando a tecnologia, incluindo inteligência artificial e machine learning. As marcas do Cambium Learning Group estão entre as mais respeitadas no setor edtech, apoiando trabalhos significativos e inovação na educação. Seu compromisso é refletido na dedicação em tornar cada momento de aprendizado valioso e impactante.

Descrição

• Respond to all inbound inquiries via phone, email, chat, and social channels with speed, clarity, and empathy. • Conduct targeted outreach to families exploring homeschool, independent study, or virtual school options. • Qualify prospects and convert interest into Time4Learning curriculum purchases or Brightspire enrollment applications. • Manage consultation appointments and deliver high‑quality sessions that build trust and confidence. • Use solution‑oriented sales techniques to create an impeccable first impression. • Guide families through the full application process — registration, payment, document submission, transcript review, and credit transfer. • Answer questions about placement, graduation pathways, and school policies. • Provide enrollment status updates and ensure families understand next steps. • Coordinate post‑enrollment data and identify families who may need additional support. • Engage school staff to ensure smooth onboarding and student success. • Guide families through the process of moving to homeschool and choosing a curriculum — From following guidelines by state to setting up their parent planner. • Answer questions about courses, time spent homeschooling and parent support needed. • Upsell families to curriculum plans that include Annual membership, books, spiritwear and more. • Document all interactions accurately in Salesforce or similar CRM. • Identify patterns and recommend improvements to increase enrollment and customer satisfaction. • Resolve concerns quickly with professionalism, empathy, and follow‑through. • Maintain a positive, supportive attitude with families and internal teams. • Execute special projects as assigned.

🎯 Requisitos

• 2–4 years inside sales or call‑center experience, ideally in education, edtech, or SaaS. • High school diploma or equivalent (GED) required. • Proven ability to close deals while building long‑term customer relationships. • Strong outbound prospecting and lead qualification skills. • Excellent phone, written, and presentation communication. • Experience working with and selling to parents highly preferred. • Proficiency with Salesforce, Microsoft Office, Google Workspace. • Strong organizational, analytical, and problem‑solving skills. • Ability to multitask in a fast‑paced, remote environment. • Bilingual Spanish is a plus. • Knowledge of Time4Learning curriculum or online student information systems is a plus. • Reliable internet (7Mbps minimum; speed test required). • Availability for occasional Saturdays and overtime.

🏖️ Benefícios

• Cambium offers reimbursement to help cover the cost of setting up your home or remote office. • Remote First work environment. • Opportunity to grow your career with a fast‑growing leader in online education. • Collaborative, remote‑first culture with monthly team‑building and cross‑functional projects.