Product Learning Enablement Manager

🕒 Março 28

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $70.000 - $105.000 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

👔 Gerente

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Candid

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2019

🤝 Sem Fins Lucrativos

🔌 API

☁️ SaaS

Non-profit • API • SaaS

Veja o mundo. Melhore-o. Somos a Candid — conectamos pessoas que desejam mudar o mundo aos recursos de que precisam para fazê-lo. O Foundation Center e o GuideStar uniram forças para se tornar a Candid. Todos os anos, milhões de organizações sem fins lucrativos gastam trilhões de dólares ao redor do mundo. A Candid descobre de onde vem esse dinheiro, para onde vai e por que isso importa. Por meio de pesquisa, colaboração e treinamento, a Candid conecta pessoas que desejam mudar o mundo aos recursos de que precisam para fazê-lo. As ferramentas de dados da Candid sobre organizações sem fins lucrativos, fundações e subsídios são as mais abrangentes do mundo. Saiba mais em candid.org. A Candid é um empregador que oferece igualdade de oportunidades e está comprometido com a inclusão e a diversidade. Visite candid.org para saber mais.

Descrição

• Design and deliver product training for internal teams and external users (free and paid) through virtual sessions and self-service content • Adapt product team demos and use case documentation into digestible training materials, guides, and resources tailored to internal and external users • Support product launches with help materials, training and objection handling • Develop curriculum and learning assets in multiple formats, partnering with subject matter experts to ensure technical accuracy • Build comprehensive training kits and maintain learning management system content • Enable users to drive measurable business outcomes through best practices and success-focused instruction • Advise on learning structure and design for all outward facing training, working with inhouse training team • Collaborate with Marketing, Customer Success, Sales, training and partnership leads and Product teams to identify enablement needs and implement best practices • Enhance training scalability and effectiveness using learning management systems and related tools • Apply iterative improvements based on feedback, KPI metrics and performance data • Distill training needs and value props for different personas and their use cases

🎯 Requisitos

• 9+ years in learning enablement within tech/SaaS environments • Proven ability to translate complex technical concepts for diverse audiences • Experience with instructional design, adult learning theory, and training best practices • Track record bridging data, technology, and business value • Strong project management and stakeholder management skills • Excellent written and verbal communication and facilitation abilities • Quick learner who can master new technical concepts and teach them effectively • Results-driven with a continuous improvement mindset • Video content creation and editing experience a bonus • Familiarity with Skilljar or similar LMS platforms and Appcues or similar in-application enablement system • Willingness to perform other duties and special projects as needed/requested. • Sensitivity and respect for racial, gender, sexual orientation, and cultural differences. • Champions and represents Candid’s core values: We’re driven, direct, accessible, curious, and inclusive.

🏖️ Benefícios

• Health insurance (medical, dental, vision) • retirement contribution with additional option for a match • paid life insurance and AD&D • paid leave time (PTO, compassionate leave, volunteer, holiday, parental) • short-term and long-term disability • pre-tax transit • flexible spending accounts • supplemental insurance • summer hours • Public Service Loan Forgiveness (PSLF) program eligible employer