AIOps Engineer

Vaga não está no LinkedIn

🕒 Março 19

🌐 México, Brasil – Remoto

infoinfo

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👷🏻‍♀️ Engenheiro

👻 Score fantasma 46%

infoinfo

🗣️🇺🇸🇬🇧 Inglês obrigatório

Cloud

ITSM

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Logo of Capgemini

Capgemini

10.000+ funcionários

Fundada em 1967

💼 Consultoria

🏥 Saúde

📦 Logística

Consulting • Healthcare • Logistics

A Capgemini é líder global em parceria com empresas para transformar e gerenciar suas operações aproveitando o poder da tecnologia. Com expertise em uma ampla gama de setores, como aeroespacial, automotivo, bancário e saúde, a Capgemini oferece um portfólio de serviços em constante evolução para atender às necessidades, em constante mudança, de seus clientes. Suas ofertas incluem Cloud, cibersegurança, dados e inteligência artificial (IA), e gestão empresarial, entre outras. A Capgemini também enfatiza inovação e sustentabilidade, ajudando as empresas a alcançar a transformação digital enquanto promove a responsabilidade ambiental e social. Além disso, a Capgemini oferece oportunidades de carreira em diversos níveis e profissões, incentivando a inovação e a diversidade em sua força de trabalho.

Descrição

• FBS – Farmer Business Services is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. • By combining international reach with US expertise, we build diverse and high-performing teams that are equipped to thrive in today’s competitive marketplace. • We believe that the foundation of every successful business lies in having the right people with the right skills. • That is where we come in—helping Farmers build a winning team that delivers consistent and sustainable results.

🎯 Requisitos

• Design, implement, and maintain a centralized AIOps platform that ingests observability and operational data from multiple sources (metrics, logs, traces, events). • Build and maintain integrations with monitoring, ITSM, CI/CD, and cloud platforms. • Ensure platform scalability, resiliency, and performance for enterprise wide adoption. • Maintain standardized data models, entity definitions, and service mappings to support correlation and root cause analysis. • Partner with operations teams to define alerting requirements that focus on actionability and business impact, not signal volume. • Implement and tune event correlation capabilities to reduce alert noise and group related events across infrastructure and application layers. • Leverage topology, dependency mapping, and contextual enrichment to produce meaningful alerts aligned to services and customer experience. • Continuously evaluate alert effectiveness and adjust correlation logic based on operational feedback. • Enable runbook automation workflows that support incident response, investigation, and recovery. • Integrate alerts and correlated events with automated actions, enrichment steps, and remediation activities (with appropriate safeguards). • Help operational teams transition manual responses into repeatable, automated runbooks over time. • Act as a consultative partner to operations, SRE, and platform teams. • Gather use cases, translate operational needs into AIOps solutions, and prioritize work within the centralized backlog. • Enable self service capabilities while maintaining governance and guardrails. • Provide guidance, documentation, and best practices to ensure consistent adoption across teams. • Monitor accuracy and effectiveness of AIOps features such as anomaly detection, correlation, and RCA. • Incorporate feedback loops from incident outcomes and operator input. • Ensure solutions align to enterprise standards for security, compliance, and AI governance. • Contribute to platform roadmaps, technical standards, and long term AIOps strategy.

🏖️ Benefícios

• A competitive salary and performance-based bonuses. • Comprehensive benefits package. • Flexible work arrangements (remote and/or office-based). • You will also enjoy a dynamic and inclusive work culture within a globally renowned group. • Private Health Insurance. • Paid Time Off. • Training & Development opportunities in partnership with renowned companies.

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