Senior Director, Account Executive Operations

Vaga não está no LinkedIn

🕒 Julho 30

⚔️ Virginia – Remoto

⚔️ Virginia – Remote

💵 $217.000 - $247.700 / ano

⏰ Tempo Integral

🟠 Sênior

🧑‍💼 Executivo de Contas

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Capital One

SiteLinkedInTodas as Vagas

10.000+ funcionários

🏦 Bancário

💳 Fintech

💸 Finanças

💰 Post-IPO Equity em 2023-05

Banking • Fintech • Finance

A Capital One é uma empresa de serviços financeiros especializada em cartões de crédito, bancos e empréstimos. Comprometida com a inovação, a Capital One combina tecnologia e estratégias baseadas em dados para aprimorar a experiência do cliente e melhorar seus serviços bancários. A empresa também enfatiza a diversidade, inclusão e uma cultura de trabalho colaborativa, enquanto oferece uma ampla gama de oportunidades de emprego em várias áreas, incluindo finanças, tecnologia e atendimento ao cliente.

Descrição

• Provide executive leadership and strategic vision for the operational business support of critical partners • Design frameworks that guide daily operations and drive enterprise-wide process improvements • Serve as the executive sponsor for complex partner relationships at the C-suite level • Define the overarching strategy for mitigating operational gaps and system risks • Oversee the deployment of enterprise-wide initiatives to eliminate failure modes and ensure compliance • Champion cross-functional transformations by partnering with executive stakeholders across Product, Tech, and Sales • Define key performance indicators (KPIs) and operational metrics for the department • Lead the organization through periods of growth and change with comprehensive training and adoption strategies • Client engagement requiring approximately 25-30% travel

🎯 Requisitos

• High School Diploma, GED or equivalent certification • At least 10 years of account management, operations, or relationship management experience within the financial services or payments industry • At least 8 years of people leadership and performance management experience • Bachelor’s or Master’s Degree (preferred) • 12+ years of account management, operations, or relationship management experience within the financial services or payments industry (preferred) • 10+ years of senior leadership experience, specifically focused on coaching leaders, organizational design, and scaling complex operational teams (preferred) • Demonstrated expertise in strategic planning, capability building, and managing executive-level client relationships within the South American market (preferred) • 5+ years of change management experience (preferred)

🏖️ Benefícios

• Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being