Solution Architect II

🕒 Junho 30

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CareMetx, LLC

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

💼 Consultoria

🏥 Saúde

⚕️ Seguro de Saúde

Consulting • Healthcare • Healthcare Insurance

CareMetx, LLC é uma empresa especializada em transformar o acesso dos pacientes a terapias especiais, reduzindo o tempo para o início do tratamento. Eles oferecem um serviço de Hub digital que aborda barreiras emocionais, financeiras e clínicas para os pacientes, visando melhorar os prazos de tratamento e o uso contínuo das terapias. A CareMetx proporciona suporte de alta qualidade e utiliza tecnologia avançada para oferecer soluções de acesso, acessibilidade e adesão, beneficiando tanto os pacientes quanto os prestadores de serviços de saúde. Eles fazem parceria com marcas farmacêuticas especializadas, prestadores de serviços de saúde e sistemas hospitalares para melhorar os resultados dos pacientes.

Descrição

• The Solution Architect II (SA II) role within the Implementations team independently designs and documents end-to-end solutions for CareMetx products and services. • This role translates client program needs into operationally feasible, compliant, and scalable hub workflows with minimal guidance, applying growing expertise in solution design and healthcare hub operations. • The SA II leads program discovery activities, drives the Implementation SOW process, and serves as a reliable solution contributor from Sales through Implementation go-live, while actively pursuing Senior SA responsibilities, competencies, and skills. • Independently defines technical program solutions, timelines, and scope for standard CMTX offerings, with a solid understanding of client goals and CMTX organizational strategy. • Partners with Product Management and Commercial team to coordinate cost/pricing inputs for the pricing model during the opportunity deal stage, ensuring costs submitted reflect solution scope, complexity, and staffing requirements. • Map client requirements to standard hub operational capabilities, technology platforms, and workflows. • Design end-to-end operational workflows covering all medical, pharmacy, and adherence services. • Partner with Product Management to identify gaps between client expectations and standard CMTX offerings; document assumptions, constraints, out-of-scope items, and feasibility risks. • Lead requirements intake and workflow design sessions with internal operational, technical, and compliance stakeholders. • Facilitate program design reviews and obtain internal and external review and signature for the Program Rules Document. • Support client escalations during implementation as they relate to solution and scope management, escalating complex issues to senior architects as appropriate. • Maintain regular and reliable attendance, including being present, on time, and prepared for work as scheduled.

🎯 Requisitos

• Minimum of 5 years’ experience in IT technology, software implementation, solution design, or equivalent. • Minimum of 5 years’ experience in pharmaceutical, medical device, biotech, or healthcare hub services industries. • Bachelor’s degree in a business-related field or technology. • Experience in healthcare operations, patient support hubs, reimbursement services, or healthcare solution design. • Solid knowledge of hub, pharmacy, and/or adherence services. • Systems thinking mindset with the ability to see how products, services, and other attributes fit together and impact the overall solution design. • Ability to translate client and patient needs into structured operational and system requirements. • Experience documenting workflows, business requirements, and system configurations. • Strong stakeholder facilitation and cross-functional collaboration skills. • Experience supporting RFPs, proposals, or client solution demos preferred.

🏖️ Benefícios

• Must be flexible on schedule and hours • Some Travel may be required