Oncology Case Manager

🕒 Setembro 15

🌽 Illinois – Remoto

🌽 Illinois – Remote

💵 $95.000 - $110.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

👻 Score fantasma 12%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Por que essa pontuação:

• Aberta há 58 dias.
• As vagas desta empresa costumam ser preenchidas em 31 dias.

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Caris Life Sciences

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2008

🏥 Saúde

💼 Consultoria

📦 Logística

Healthcare • Consulting • Logistics

Caris Life Sciences é um inovador líder no campo da ciência molecular, focando em fornecer a pacientes com câncer e oncologistas informações moleculares abrangentes para revolucionar o tratamento do câncer. A empresa se especializa em medicina de precisão, utilizando tecnologias avançadas como perfis moleculares e inteligência artificial para compreender o câncer em nível molecular, oferecendo melhores opções de tratamento para os pacientes. Caris Life Sciences integra essas tecnologias com soluções de ensaios clínicos e biofarma para aprimorar a pesquisa e as soluções de tratamento de câncer. Seu compromisso é melhorar o máximo de vidas possível através de uma ciência médica transformadora.

Descrição

• Maintain and grow business with existing customers within an assigned territory • Manage customer relationships end-to-end from order initiation through delivery of the laboratory report • Partner with internal and external stakeholders to deliver exceptional customer support and satisfaction • Execute customer retention strategies to maintain and grow existing accounts • Build and maintain value-based relationships with current customers, driving increased utilization of products and services • Communicate with teammates, Customer Support, and Commercial Leadership about customer feedback, success stories, challenges, and best practices • Document customer interactions, updates, and value-based activities in the CRM • Develop and maintain working knowledge of company products, services, technology platforms, reimbursement and billing processes, and molecular profiling solutions • Establish communication with key stakeholders at assigned accounts and escalate issues impacting customer satisfaction • Maintain assigned company equipment and assets • Submit required reports and documentation accurately and on time • Meet or exceed assigned performance goals • Support meetings, conferences, and trade shows as needed • Assist physicians with ordering and interpretation of the CMI platform, including QC report accuracy and access to PHI • Maintain a primary focus on case management

🎯 Requisitos

• Bachelor’s degree required • Minimum of three years of account management or customer-facing experience • Strong problem-solving and decision-making skills • Understanding of clinic-based business practices • Ability to learn proprietary software • Excellent written and verbal communication skills • Strong organizational, interpersonal, and collaboration skills • Valid driver’s license and reliable transportation • Successful completion of pre-employment requirements • Experience in pharma, medical device, or diagnostics preferred • Oncology experience preferred • Ability to sit or stand for extended periods • Ability to lift routine office materials • Periodic travel required, including possible evenings, weekends, or holidays

🏖️ Benefícios

• Highly competitive and inclusive medical, dental and vision coverage options • Health Savings Account for medical expenses and dependent care expenses • Flexible Spending Account to pay for certain out-of-pocket expenses • Paid time off, including: vacation, sick time and holidays • 401k match and Financial Planning tools • LTD and STD insurance coverages, as well as voluntary benefit options • Employee Assistance Program • Pet Insurance • Legal Assistance • Tuition Assistance

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