Associate Director – Commercial Parts Sales and Customer Solutions

🕒 Maio 19

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Carrier

Carrier

10.000+ funcionários

Fundada em 1915

⚡ Energia

🚗 Transporte

🔧 Hardware

Energy • Transport • Hardware

A Carrier é uma líder global em soluções de construção e cadeia de frio, dedicada à inovação na criação de ambientes saudáveis, seguros, sustentáveis e inteligentes. A empresa atua nos sistemas de HVAC e refrigeração, focando na promoção da saúde e segurança de ambientes internos e na preservação do fornecimento global de alimentos e medicamentos através de suas tecnologias avançadas. A Carrier também está comprometida em enfrentar as mudanças climáticas e colabora com parceiros para impulsionar a sustentabilidade e eficiência energética em infraestrutura. Ao explorar soluções de construção inteligente e resiliência energética, a Carrier está avançando em direção a um futuro de emissões zero.

Descrição

• Own the development of multi-year commercial parts growth strategies aligned to overall business, revenue, and margin objectives • Translate market insights, customer segmentation, and performance data into actionable sales plans and prioritized growth initiatives • Identify and scale new revenue opportunities including customer programs, targeted offerings, pricing strategies, and service-based solutions • Partner with Finance to assess ROI, margin impact, and growth of trade-offs to ensure profitable execution • Lead and design customer solutions that simplify buying, increase delivery confidence, and drive repeat purchase behavior • Define differentiated parts offerings tailored to customer needs and market segments • Partner with Customer Service and Sales teams to ensure clear value messaging, adoption, and execution of customer programs • Lead cross functional collaboration across Sales, Supply Chain, Operations, Digital, Finance, and Marketing • Establish KPIs and success metrics for sales growth, customer adoption, and solution performance • Monitor performance trends, identify gaps, and implement corrective actions to ensure targets are met or exceeded • Develop, mentor, and lead teams supporting sales growth and customer solutions

🎯 Requisitos

• Bachelor's degree • 8+ years of experience in commercial strategy, sales planning, customer solutions, or aftermarket parts leadership • Proven track record of growing and leading a team driving revenue growth through structured sales strategies and cross functional execution • Strong business acumen with the ability to translate strategy into execution • Experience in Commercial HVAC, aftermarket parts, or a related industrial services environment • Strong leadership and stakeholder influence skills across matrixed organizations • Analytical mindset with experience leveraging data and insights to drive decisions • Excellent communication skills with both executive and frontline audiences.

🏖️ Benefícios

• Health Care Benefits : Medical, Dental, Vision; Wellness incentives • Retirement Benefits • Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation • Disability : Short-term and long-term disability • Life Insurance and Accidental Death and Dismemberment • Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account • Tuition Assistance

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