Senior Cloud Ops Engineer – SRE

🕒 Julho 17

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CaseWorthy, Inc.

SiteLinkedInTodas as Vagas

51 - 200 funcionários

🏥 Saúde

💼 Consultoria

📦 Logística

Healthcare • Consulting • Logistics

CaseWorthy, Inc. é uma plataforma de gestão de casos essencial para a missão, projetada para oferecer um cuidado abrangente e relatórios de resultados para serviços sociais e humanos. Ela proporciona gerenciamento centralizado de dados através de sua plataforma CORE, permitindo que as organizações otimizem operações, melhorem a prestação de serviços e obtenham uma visão abrangente dos dados de clientes e programas. CaseWorthy apoia uma vasta gama de programas e capacita organizações a transformarem comunidades, oferecendo soluções adaptadas às necessidades em serviços para idosos, saúde comportamental, serviços para veteranos, entre outros. Com um forte foco em insights baseados em dados e eficiência operacional, CaseWorthy visa capacitar organizações de saúde e serviços humanos a realizarem suas missões através de tecnologia inovadora.

Descrição

• Maintain and improve the company's Azure cloud infrastructure with a focus on reliability, availability, and performance. • Define, track, and report on SLIs, SLOs, and error budgets for production services. • Provide on-call, after-hours support on a rotating schedule, including incident response and escalation. • Lead and participate in blameless postmortems and retrospectives of production infrastructure incidents, driving corrective and preventive action items to closure. • Perform hosting tasks as needed including deployments and patching. • Automate infrastructure and configuration management using Infrastructure as Code (IaC). • Maintain and execute new tenant site provisioning. • Plan and execute database migrations to accommodate capacity plans. • Build and maintain observability tooling — metrics, logs, traces, dashboards, and alerting — using Datadog and Azure Monitor to enhance security, observability, and monitoring of workloads (compute, data storage, application integration elements). • Perform capacity planning and load/performance analysis to anticipate and prevent reliability issues before they impact customers. • Contribute to the organization's security audits and risk assessments. • Assist with vulnerability scans / penetration tests for internal and client systems. • Assist with identifying, documenting, and socializing application risks and vulnerabilities. • Use Azure services such as Azure Virtual Machines, Azure Kubernetes Service (AKS), Azure Functions, Azure SQL Database / Azure SQL Managed Instance, Azure Cosmos DB, Azure Blob Storage, Azure API Management, and Azure DNS, to name a few. • As well as Azure DevOps Pipelines / GitHub Actions, Azure Resource Manager (ARM) templates / Bicep, Checkmarx, Tenable, Datadog, Azure Monitor, and Atlassian products. • Ability to travel nationwide, up to 10% annually. • Perform other duties as assigned.

🎯 Requisitos

• 3+ years of experience working with public cloud infrastructure, specifically Microsoft Azure. • Background in site reliability engineering (SRE), DevSecOps, or software development. • Hands-on experience with observability and monitoring platforms, specifically Datadog and Azure Monitor. • Working knowledge of SRE fundamentals — SLIs, SLOs, error budgets, incident response, and blameless postmortems. • Experience with deployment pipeline automation tools. • Experience with scripting languages (Python, PowerShell). • Basic knowledge of SQL. • B.S. in IT, Computer Science, or related field. • Experience with Azure-hosted environments. • Familiarity with Windows systems administration. • Experience with container orchestration (Azure Kubernetes Service / Kubernetes). • Microsoft Azure certifications (e.g., AZ-104, AZ-400, AZ-500) are a plus. • Datadog certification is a plus. • Experience with AWS or GCP is a plus, given transferable public cloud skills. • M.S. in IT, Computer Science, or related field.