Vendor Manager

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Castor

SiteLinkedInTodas as Vagas

201 - 500 funcionários

🧬 Biotecnologia

💊 Farmacêutico

⚕️ Seguro de Saúde

Biotechnology • Pharmaceuticals • Healthcare Insurance

A Castor é uma plataforma moderna de ensaios clínicos, projetada para facilitar a gestão de dados de pesquisa e a experiência dos pacientes em estudos clínicos. Ela oferece soluções como Electronic Data Capture (EDC), electronic Patient Reported Outcomes (ePRO) e electronic Consent (eConsent), garantindo processos seguros e em conformidade com normas do setor, como GDPR e HIPAA. A plataforma dá suporte a ensaios clínicos descentralizados (DCT) e integra diversas fontes para gerenciar evidências do mundo real (RWE) com eficiência. A Castor se posiciona como uma solução intuitiva e atende aos setores acadêmico, de biotecnologia e farmacêutico.

Descrição

• Support the identification, selection, onboarding, and day-to-day management of clinical study vendors across supporting service lines (e.g., CTMS, eTMF, eCOA scale licensing, translations, patient recruitment, etc.). • Collaborate with Sales, Marketing, and Solutions to equip the commercial team with the knowledge and collateral needed to effectively position complementary vendor services alongside Castor’s core offerings. • Ensure all external clinical study vendors are onboarded in compliance with the Supplier Policies outlined in Castor’s Quality and Information Security Management System (QISMS). • In close partnership with Legal, Security, and Compliance; coordinate and review vendor contracts, reseller agreements, and Statements of Work (SOWs) to ensure compliance with applicable regulations, favorable commercial terms and clear Service Level Agreements (SLAs). • Collaborate with the Solutions and Sales teams by gathering accurate vendor quotes and rebids; while partnering with the Strategic Bid & Pricing Manager to maintain up-to-date vendor pricing. • Assist in creating internal workflows and training materials so that Sales, Project Management and Support teams can smoothly execute and support projects involving external vendors. • Act as the primary point of contact for operational clinical study vendors, ensuring they meet agreed upon timelines, quality standards, managing escalations and performance reviews.

🎯 Requisitos

• 3+ years of experience in vendor management, account management or business development within the SaaS, Life Sciences, or eClinical industry. • Working knowledge of the clinical research industry including the general roles of sponsors, CROs, and eClinical technology providers. • Familiarity with core eClinical systems like EDC, eCOA, eConsent, or related clinical trial technologies and services. • Strong operational and commercial acumen, with a practical understanding of process improvement, profit margins, and contract negotiation. • Detail oriented organization skills for tracking vendor quotes and assisting internal teams with cost estimates. • Excellent communication skills with the ability to collaborate effectively with external vendors and internal teams. • An empathetic and proactive approach to problem-solving. • Strong self-motivation and a passion for personal development. • The ability to develop and thrive in a hands-on, fast-paced and dynamic startup culture. • Relevant understanding of clinical guidelines: ICH-GCP - Good Clinical Practice, FDA 21 CFR Part 11, and relevant GXP Regulations and Guidances.

🏖️ Benefícios

• Unlimited annual leave with 25-day minimum. • Downtime weeks: Once a quarter, the whole company shifts gears. • AI-first culture: We provide the tools and training. • Real ownership: All Castor team members are offered options through our Employee Stock Option Plan (ESOP). • Comprehensive wellbeing: Free access to Open Up for mental health, specialized sleep courses (for you and your family), and a budget to make your home office a place you actually want to be. • Annual bonus: A guaranteed "Happy Holidays" bonus every December.