Director, Care Management – LTSS

🕒 Setembro 14

🌽 Illinois – Remoto

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💵 $127.300 - $236.100 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

👻 Score fantasma 12%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Centene Corporation

10.000+ funcionários

Fundada em 1984

🛡️ Seguros

💼 Consultoria

🏥 Saúde

Insurance • Consulting • Healthcare

Centene Corporation é uma provedora líder de serviços de saúde patrocinados pelo governo, especializada em oferecer soluções de saúde acessíveis e de alta qualidade. Há mais de 40 anos, a Centene tem se dedicado a transformar a saúde das comunidades, ampliando o acesso a Medicaid, Medicare e ao Health Insurance Marketplace, além de atender comunidades militares por meio do programa TRICARE. Como a maior organização de managed care do Medicaid e participante-chave no Marketplace, a Centene enfatiza a entrega de cuidados de saúde com foco local, combinada a parcerias sólidas com organizações sem fins lucrativos para atender às necessidades únicas de seus membros. A Centene também é comprometida com sustentabilidade corporativa e responsabilidade social, priorizando a gestão ambiental e a governança ética para promover o bem-estar das comunidades que atende.

Descrição

• Direct long-term care of members to develop and assess high-quality, cost-effective healthcare outcomes • Develop strategies and objectives within long-term care management to improve member and provider experience • Lead long-term care management and care management team performance, improvement, and career growth • Lead policies and procedures to ensure compliance with corporate, state, and NCQA standards • Oversee and monitor staff work assignments and caseloads • Monitor, review, and sign off on contract-required reporting • Provide vendor oversight • Attend conferences and stay current on trends and best practices in payer care management • Lead and present process improvements • Lead and coordinate large or special projects with other departments • Direct and evaluate departmental operations, including care management model, staffing, information technology, onboarding, and staff competencies • Review and monitor member data to identify trends and improve operating performance and quality care • Participate in internal and external audits • Contribute to clinical care pathways • Develop strategies and recommendations aligned with organizational objectives • Coach and guide the care management team • May develop the department budget • May develop or contribute to onboarding, hiring, and training strategies • Serve as a consumer advocate for MLTSS enrollees in the Illinois health plan • Perform other duties as assigned • Comply with all policies and standards

🎯 Requisitos

• Applicants must reside in the state of Illinois or be open to relocating • Candidates must reside in Illinois • Deep expertise in LTSS and Waiver programs • Experienced leader • Comfortable presenting to leadership • Experience analyzing data • Experience driving performance outcomes • Managed care experience strongly preferred • Bachelor's degree and 7+ years of related experience, including prior management experience • Equivalent experience may be acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position • Knowledge of corporate, state, and NCQA standards • Ability to comply with state and federal regulations • Ability to oversee vendors, reporting, audits, staffing, onboarding, and staff competencies

🏖️ Benefícios

• competitive pay • health insurance • 401K • stock purchase plans • tuition reimbursement • paid time off plus holidays • flexible approach to work with remote, hybrid, field or office work schedules • additional forms of incentives may be included in total compensation • Equal opportunity employer committed to diversity

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