Project Manager IV

🕒 4 dias atrás

🏰 Missouri – Remoto

🏰 Missouri – Remote

💵 $87.700 - $157.800 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

👷‍♀️ Gerente de Projetos

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Centene Corporation

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1984

⚕️ Seguro de Saúde

🤝 Sem Fins Lucrativos

🌍 Impacto Social

Healthcare Insurance • Non-profit • Social Impact

Centene Corporation é uma provedora líder de serviços de saúde patrocinados pelo governo, especializada em oferecer soluções de saúde acessíveis e de alta qualidade. Há mais de 40 anos, a Centene tem se dedicado a transformar a saúde das comunidades, ampliando o acesso a Medicaid, Medicare e ao Health Insurance Marketplace, além de atender comunidades militares por meio do programa TRICARE. Como a maior organização de managed care do Medicaid e participante-chave no Marketplace, a Centene enfatiza a entrega de cuidados de saúde com foco local, combinada a parcerias sólidas com organizações sem fins lucrativos para atender às necessidades únicas de seus membros. A Centene também é comprometida com sustentabilidade corporativa e responsabilidade social, priorizando a gestão ambiental e a governança ética para promover o bem-estar das comunidades que atende.

Descrição

• Provide end-to-end project management support for Contact Center Telephony initiatives • Focus on Interactive Voice Response (IVR) systems and related technology solutions • Translate business needs into actionable plans • Manage risks and dependencies, ensuring smooth implementation of innovation and system improvements • Lead change management efforts to support adoption of new processes, enhancements, and telephony capabilities • Manage the full project life cycle including project plans, schedules, resources, budget, and facilitation of project execution • Partner with contact center operations, IT teams, vendors, and business units to oversee program implementations • Support rollout activities and ensure smooth adoption of new IVR features • Maintain detailed project documentation including meeting minutes, action items, issues lists, and risk management plans • Provide leadership and effectively communicate project status to stakeholders • Negotiate with project stakeholders to identify resources, resolve issues, and mitigate risks • Coordinate cross-functional meetings to meet overall stakeholder expectations and company’s objectives • Monitor the creation of all project deliverables to ensure adherence to quality standards

🎯 Requisitos

• Bachelor’s degree in related field or equivalent experience • 7+ years of project management experience with departmental specific projects • Previous experience as a lead in a functional area, managing cross functional teams on large scale projects or supervisory experience • Proficient with MS-Office applications • Healthcare experience; managed care experience preferred • Experience with contact center, telephony, IVR, cloud-based platforms, or related technologies is strongly preferred

🏖️ Benefícios

• competitive pay • health insurance • 401K and stock purchase plans • tuition reimbursement • paid time off plus holidays • flexible approach to work with remote, hybrid, field or office work schedules