Vice President, MS-ISAC Member Engagement

🕒 Julho 3

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $191.100 - $344.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Vice-presidente

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Center for Internet Security

Center for Internet Security

201 - 500 funcionários

Fundada em 2000

🔒 Cibersegurança

📋 Conformidade

🤖 Inteligência Artificial

Cybersecurity • Compliance • Artificial Intelligence

O Center for Internet Security (CIS) é uma organização independente e sem fins lucrativos dedicada a promover as melhores práticas em cibersegurança e a apoiar as organizações na proteção de seus sistemas contra ameaças cibernéticas. O CIS oferece uma variedade de recursos, incluindo os Controles de Segurança Críticos do CIS e os Benchmarks do CIS, para ajudar as organizações a implementarem medidas de segurança eficazes. Seu objetivo é criar confiança no mundo conectado, aprimorando a postura de cibersegurança tanto das infraestruturas públicas quanto privadas.

Descrição

• Provide leadership and oversight for MS-ISAC member services and support, training and education, regional engagement, and state and territory strategic engagement • Lead MS-ISAC member engagement strategies that improve service awareness, member satisfaction, effective use of services, and sustained participation • Serve as a senior executive relationship lead with state and territory CIOs, CISOs, Homeland Security Advisors, Emergency Managers, and other senior SLTT leaders • Conduct one-on-one executive-level engagements with state and territory leaders to understand priorities, identify concerns, communicate MS-ISAC value, and support alignment with whole-of-state objectives • Oversee member support functions to ensure timely, coordinated, and professional responses to member needs, questions, escalations, and service-related issues • Oversee MS-ISAC training and education efforts to help members understand available services and apply MS-ISAC resources to improve cybersecurity resilience • Lead regional engagement efforts that strengthen relationships with local governments, regional partners, associations, and other SLTT stakeholders • Ensure member feedback, priorities, concerns, and service needs are captured and communicated to appropriate CIS teams to inform service improvement, training, reporting, and value messaging • Partner with Sales and Business Services, Operations, Intelligence, and Services, Product, Marketing, Legal, Finance, and other CIS teams to coordinate member-facing activities and resolve member-impacting issues • Develop and maintain scalable engagement playbooks, templates, reporting mechanisms, and operating practices to support consistent engagement across MS-ISAC member segments • Track and report meaningful member engagement metrics, including service awareness, training participation, support trends, sentiment, engagement activity, and strategic risks or opportunities • Lead, coach, and develop assigned staff and managers, ensuring clear expectations, accountability, collaboration, and alignment with MS-ISAC and CIS priorities • Represent MS-ISAC in member meetings, executive forums, regional engagements, association events, conferences, and other external engagements as appropriate • Other tasks and responsibilities as assigned

🎯 Requisitos

• Bachelor’s degree in business, public administration, cybersecurity, or a related discipline* • 10+ years of progressive professional experience, including 7+ years in senior leadership roles • Senior executive experience within state or territorial government, or equivalent experience advising state executive leadership on cybersecurity and technology strategy • Deep understanding of state and local government operations, funding, legislative, policy, and political dynamics • Demonstrated ability to operate as a trusted advisor to governors’ offices, executive branch leadership, and senior public-sector stakeholders • Ability to translate member priorities and operational concerns into actionable recommendations, engagement strategies, and service improvement opportunities • Strong executive presence, including the ability to facilitate high-level discussions, challenge assumptions constructively, and influence outcomes • Ability to navigate ambiguity and operate effectively in environments with evolving strategy, structure, and requirements • Excellent verbal, written, facilitation, and presentation skills suitable for executive and public-facing engagements • Demonstrated ability to collaborate across organizational boundaries and lead through both authority and influence • Commitment to advancing cybersecurity resilience across the public sector • High degree of professional judgment, discretion, and integrity • Enthusiastic and passionate about the CIS mission of securing the connected world. • This position requires the individual to be a citizen of the United States of America

🏖️ Benefícios

• Health (PPO, EPO, HSA), Dental & Vision Insurance eligibility starting from the first day of hire • $500 wellness card for Health Coverage Participants • 401(k) with 4% Company Match, vested from the first day of hire • Flexible Spending Account (FSA) & Dependent Care Account (DCA) • Life Insurance • Bonding Leave • Paid Volunteering Program • Bonus eligibility • Paid Time Off (PTO) inclusive of vacation, personal and sick time • Paid Holidays • Wellness Program • Employee Engagement Activities • Professional Development Opportunities • Tuition Reimbursement • Student Loan PayDown Program • Employee Referral program • Employee Assistance Program

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