Lead Product Manager, Automation

🕒 2 dias atrás

🏛️ District of Columbia, Florida, +5 estados a mais – Remoto

🏛️ District of Columbia – Remote 🐊 Florida – Remote 🐎 Kentucky – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

💵 $126.300 - $173.700 / ano

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CenterWell Senior Primary Care

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

⚕️ Seguro de Saúde

Healthcare Insurance

A CenterWell Senior Primary Care é um provedor de saúde focado em oferecer cuidados primários personalizados para idosos. A empresa enfatiza uma abordagem abrangente e holística para os cuidados de saúde, atendendo às necessidades físicas, sociais e emocionais dos idosos. Como parte de seus serviços, a CenterWell inclui assistência domiciliar e suporte farmacêutico para complementar seus cuidados primários para idosos. A organização está comprometida em oferecer estabilidade, benefícios inclusivos e oportunidades de crescimento profissional para seus colaboradores, mantendo uma cultura de respeito mútuo e atenção plena. A CenterWell é uma marca sob o grande grupo de saúde, Humana.

Descrição

• drives enterprise value by developing automation opportunities across CenterWell segments, including Home Health, Primary Care, and Pharmacy. • partners across teams to uncover workflow inefficiencies and design human-centered, AI-enabled solutions that improve experience, efficiency, and clinical/operational outcomes. • define leading indicators to measure success and guide continuous improvement. • promote scalable, reusable automation capabilities and responsible automation adoption within a regulated healthcare environment. • report to the Director, Product Management. • focus on working directly with CenterWell segments to uncover, shape, and advance automation opportunities that deliver measurable value. • apply data analysis, journey mapping, and process mapping to identify friction points, measure opportunity size, and define clear leading indicators of success. • guide development of automation use cases from concept through validation, partnering with product, engineering, clinical, compliance, and operational teams. • ensure solutions meet user needs, promote reuse of scalable AI-enabled capabilities, and refine opportunities using performance insights and priorities.

🎯 Requisitos

• 5+ years in experience strategy, service design, process improvement, or automation-focused roles, with experience developing opportunities. • Experience in process mapping (e.g., journey maps, swimlanes, value stream mapping) and using data to identify inefficiencies, measure opportunities, and define leading indicators. • Working knowledge of automation technologies (e.g., RPA, workflow orchestration, agentic automation) and familiarity with AI/ML or generative AI applications in enterprise settings. • Understanding of healthcare workflows and ecosystems, including clinical and operational processes across Home Health, Primary Care, or Pharmacy. • Ability to partner with product, engineering, clinical, compliance, and operations teams to shape and advance solutions. • Ability to translate user needs and challenges into scalable, experience-driven solutions. • Experience communicating product updates, milestones, and progress to internal and external partners, with the ability to align diverse teams around opportunities and outcomes.

🏖️ Benefícios

• medical, dental and vision benefits • 401(k) retirement savings plan • time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave) • short-term and long-term disability • life insurance • many other opportunities