Senior Product Manager, Customer Insights

🕒 3 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $160.000 - $215.000 / ano

⏰ Tempo Integral

🟠 Sênior

✅ Gerente de Produto

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MURAL

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

🤖 Inteligência Artificial

🏢 Corporativo

⚡ Produtividade

Artificial Intelligence • Enterprise • Productivity

Mural é uma plataforma de colaboração visual que oferece às suas equipes um espaço interativo potenciado por IA para criar ideias, alinhar e executar a estratégia centrada no cliente. Ela aprimora o trabalho em equipe ao permitir que os usuários trabalhem de modo mais eficiente, melhorem a produtividade e facilitem o brainstorming em um ambiente seguro e em conformidade. O Mural integra-se com o Microsoft 365 Copilot e oferece diversos modelos para diferentes casos de uso, tornando-se uma ferramenta valiosa para organizações que buscam melhorar a colaboração entre equipes.

Descrição

• Own product strategy, roadmap, and execution for Customer Insights from data model through customer-facing experience • Define the usage data layer in partnership with Engineering and Data including the metrics that anchor renewal and expansion narratives • Evolve customer-accessible audit logs to be enterprise ready • Define Mural's POV on AI-native insights and ship the first set of AI-powered capabilities on this surface • Partner with Sales and Customer Success to translate insights into the narratives that win renewals and unlock expansion • Engage directly with enterprise Admins, IT, and Security stakeholders to validate priorities and stress-test the roadmap • Co-own the seams with Admin & IAM and Enterprise Security PMs so the insights surface composes cleanly with permissions, access controls, and compliance posture • Translate ambiguous business questions into clear product surfaces

🎯 Requisitos

• 4+ years of product management experience, with at least 2 building analytics, reporting, or data products for a business or admin audience • Strong data fluency from shaping data models, instrumentation strategy, and can hold your own with engineers on freshness, granularity, aggregation, and pipeline tradeoffs • AI product sense from using AI tools regularly, and can hold a real point of view on what AI-native data products look like • A track record of turning ambiguous business questions into clear product surfaces • Experience partnering with Sales and Customer Success on renewal and expansion narratives • Excellent communication across data, design, engineering, and revenue-facing stakeholders

🏖️ Benefícios

• Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.