Senior Manager, IT Business Partner – Commercial Systems

🕒 Maio 20

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CG Oncology

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 2010

🧬 Biotecnologia

⚕️ Seguro de Saúde

💊 Farmacêutico

💰 $120.000.000 Series E em 2022-11

Biotechnology • Healthcare Insurance • Pharmaceuticals

A CG Oncology é uma empresa biofarmacêutica clínica em estágio avançado, focada no desenvolvimento e comercialização de imunoterapias oncolíticas inovadoras para pacientes com câncer de bexiga. O principal produto em investigação da empresa, o cretostimogene grenadenorepvec, visa proporcionar uma opção terapêutica que poupa a bexiga, melhorando a qualidade de vida dos pacientes acometidos. Com estudos clínicos em andamento destacando os potenciais benefícios de suas terapias, a CG Oncology busca atender as necessidades não atendidas no tratamento do câncer de bexiga.

Descrição

• Provide IT-owned support and administration for assigned Commercial enterprise systems across Patient Access, Market Access, Sales Operations, Sales, Communications & Patient Advocacy, Marketing, Business Analytics & Operations, Strategy & Business Operations and related Commercial business processes. • Provide sustainable operational support for Commercial systems such as CRM, data warehouse, EDI, Master Data Management, Alignment, Call Plans, IC, marketing technologies, etc. • Log, track, prioritize, and resolve system administration requests, incidents, and service tickets, ensuring timely resolution, appropriate escalation, adherence to defined SLAs, and ongoing ownership, maintenance, and operational excellence. • Act as a bridge across Commercial and enterprise data domains, partnering with Finance, Compliance, HR, and other functions to reinforce a single, governed, and scalable enterprise data foundation. • Leverage the existing data warehouse as a system of record, improve connectivity and data flow across platforms, and prevent the creation of parallel or fragmented data environments through standardization and integration discipline. • Manage back-end system administration activities, including user access, role assignments, permissions, workflows, configuration updates, support tickets, and system maintenance. • Serve as an IT point of contact for assigned Commercial applications, ensuring systems are supported in a compliant, secure, scalable, and business-aligned manner. • Support system availability, issue triage, troubleshooting, escalation, and resolution in partnership with vendors, IT, and functional business owners. • Accountable for overall health, compliance posture, and performance of assigned Commercial systems throughout their lifecycle.

🎯 Requisitos

• Bachelor’s degree in information technology, computer science, business systems, life sciences, engineering, or a related field. • Seven years of progressive experience supporting enterprise systems, business applications, IT systems, or regulated technology platforms in biotech, pharmaceutical, life sciences, or another regulated environment. • Experience supporting Commercial systems across one or more functional areas, such as Patient Access, Sales & Market Access, Communications & Patient Advocacy, Marketing, Business Analytics & Operations, Strategy & Business Operations, data warehouse, master data management, CRM, marketing technologies or related business functions. • Working knowledge of Commercial requirements, system development life cycle, change control, access management, data integrity, compliance readiness, and system lifecycle support. • Experience with enterprise application administration, including user access, role permissions, workflows, configuration support, issue triage, release support, and vendor coordination. • Demonstrated ability to partner with business system owners, IT, vendors, and cross-functional stakeholders to support regulated applications. • Ability to translate business needs into IT support requirements, system enhancements, implementation plans. configuration requests, and Strong communication, documentation, problem-solving, and stakeholder management skills. • Available for limited domestic travel as business needs require.

🏖️ Benefícios

• FULLY REMOTE WORK ENVIRONMENT • REST AND RECHARGE BENEFITS - Unlimited Flexible Time Off • HOLIDAYS –In 2026 we will observe 14 holidays • RETIREMENT – 401K with 100% company Safe Harbor match up to 4% of base salary • HEALTH (MEDICAL, DENTAL, VISION) – PPO & HDHP – Cigna/Principal • HEALTH SPENDING ACCOUNTS - HSA (with Annual Company Contribution), FSA, FSA-DC • ILLNESS & DISABILITY PROTECTION – Company Paid LTD Coverage + Voluntary Plans • LIFE INSURANCE – Company Paid 1 x base salary + Voluntary Plans • ADDITIONAL EXCLUSIVE BENEFITS – Voluntary Legal, Pet, Plus More