Visa Consultant

🕒 3 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $23 - $26 / hora

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💼 Consultor

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

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O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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CIBT

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1989

💼 Consultoria

📦 Logística

✈️ Turismo

Consulting • Logistics • Travel

A CIBT é um fornecedor global de serviços de visto, passaporte e imigração que apoia clientes corporativos com necessidades de vistos de trabalho e mobilidade global. A empresa oferece revisão personalizada de solicitações e verificações de conformidade respaldadas por tecnologia líder do setor e um vasto banco de dados de requisitos de viagem. Com mais de 35 anos de experiência e mais de 1. 600 especialistas em imigração e vistos em dezenas de escritórios ao redor do mundo, a CIBT foca em soluções precisas, em conformidade e sensíveis ao tempo para a gestão de imigração e viagens para empresas.

Descrição

• Manage end-to-end visa and travel-document requirements for applicants across the Americas region • Assess requirements based on nationality, country of residence, destination and purpose of travel • Coordinate application processes, monitor cases and proactively support travelers through completion • Analyze customer requests and make recommendations based on specific travel needs • Set realistic expectations and promote customer satisfaction • Own processes from start to finish and proactively communicate with customers • Resolve issues and adapt communication methods to customer needs • Collaborate across departments to build customer confidence and loyalty • Provide updates, follow up and inform customers of status changes • Meet quantitative metrics including orders completed, orders downgraded and client satisfaction scores • Use tools and resources to ensure efficient, accurate and timely processing • Promote best practices and quality control while following policies, procedures and compliance standards • Support ongoing improvements and provide input into strategic and tactical plans that improve customer service and CIBT offerings • Handle personal, corporate and sensitive information in accordance with privacy, confidentiality, information security and records-management requirements • Perform other duties as assigned

🎯 Requisitos

• Minimum of three (3) years’ experience in client-facing travel, hospitality, or embassy/consulate relations highly desirable • Prior travel and or immigration industry experience is a plus • Demonstrated experience managing urgent, sensitive or time-critical cases and coordinating escalations involving multiple stakeholders • Candidate must have a dedicated home office or similar working space without distractions • Proficiency with computer software, including Microsoft Office Suite • Aptitude for learning new programs and commitment to data integrity • Ability to handle high volume while maintaining excellent attention to detail • Ability to remain calm, organised and professional when supporting travellers experiencing stressful or sensitive situations • Strong client-service mentality and excellent stakeholder-management skills • Must be able to handle complaints, provide appropriate solutions for customers, and follow up to resolve issues • Fluency in written and spoken English • Visual acuity and ability to view a computer screen for approximately eight hours per shift • Ability to sit for extended periods of time • Manual dexterity for operating a computer, keyboard and mouse • Ability to speak on the phone and convey detailed information accurately and clearly

🏖️ Benefícios

• Medical, Dental, and Vision Insurance • 401(k) Retirement Plan with Company Match • Flexible Spending Accounts and Health Savings Account • Life Insurance, Short-Term Disability, and Long-Term Disability Coverage • Company Paid Holidays and Paid Time Off • Paid Parental Leave • Pet Insurance • Travel Assistance Services • Legal and Identity Theft Protection Plans • Commuter Benefit Subsidy • Employee Recognition Programs • Referral Bonus Opportunities

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