Enrollment Coordinator

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🕒 Julho 9

🦌 Connecticut, New York – Remoto

🦌 Connecticut – Remote 🗽 New York – Remote

💵 $44.000 - $60.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

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CIEE Barcelona

SiteLinkedInTodas as Vagas

11 - 50 funcionários

📚 Educação

🤝 Sem Fins Lucrativos

👥 B2C

Education • Non-profit • B2C

CIEE Barcelona é uma organização sem fins lucrativos dedicada a promover o intercâmbio intercultural e experiências de estudo no exterior desde 1947. Eles oferecem uma variedade de programas que conectam estudantes do ensino médio e universitários a oportunidades internacionais, facilitando o crescimento pessoal, a compreensão cultural e o avanço educacional. CIEE Barcelona foca em proporcionar aos estudantes acesso a experiências educacionais diversificadas, estágios e oportunidades de trabalho em todo o mundo, garantindo uma jornada abrangente e transformadora no exterior.

Descrição

• Grow student enrollment in CIEE’s transformative study abroad programs for high school students and recent graduates with effective sales outreach and a goal-driven mindset. • Own the entire applicant journey, from initial interest to confirmed participation, proactively guiding students and building trust with students and families every step of the way. • Showcase the incredible value of all CIEE Global Navigator programs, including High School Summer Abroad, Custom School Trips, High School Semester Abroad, Gap Year Abroad, and First Year Abroad. • Convey the value and tangible outcomes of study abroad to U.S. high school students and their legal guardians. • Follow a structured sales outreach process to proactively engage interested leads and applicants via phone, text, and email outreach. • Work through a high daily call volume, 20-60 calls per day, depending on the time of year. • Motivate and coach participants and families through the scholarship and application process. • Provide professional and timely customer service to students and parents throughout the entire application process, including program acceptance, confirmation, and pre-departure preparedness. • Host virtual student and parent-facing webinars, presenting to large groups at a time. • Present to students and parents in person at high schools and fairs in your territory, requiring some domestic travel. • Use reports within Salesforce (CRM system) to manage your applicant pipeline and reach sales goals.

🎯 Requisitos

• Bachelor's degree or international equivalent • A minimum of two years of customer service or sales experience • The ability to navigate challenging conversations • International travel or study abroad experience is a plus • Experience working with diverse high school students is a plus • Additional language skills beyond English are a plus • Excellent verbal and written communication, with the ability to understand and tailor your communication to different audiences. • Strong organisational skills and attention to detail.

🏖️ Benefícios

• Paid time off • Parental leave • Gym Reimbursement Program • Employee Assistance Program • Short-term & Long-term Disability • 6 floating Fridays (based on our eligibility rules) • CIEE Study Abroad and TEFL Program discounts • 403(b) Retirement Plan with employer contribution • Insurance Coverage (life, travel, medical, dental, and vision) • Flexible Spending Accounts/Health Savings Account (medical and dependent) • Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)