Product Analytics Manager

🕒 Julho 31

🇬🇧 Reino Unido – Remoto (RU)

💵 $115.000 - $140.000 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

📉 Analista de Dados

👻 Score fantasma 29%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Civica US

51 - 200 funcionários

Fundada em 2023

🏥 Saúde

💼 Consultoria

📦 Logística

Healthcare • Consulting • Logistics

A Civica US é um líder global em software para o setor público, fornecendo soluções que ajudam a oferecer serviços essenciais para cidadãos ao redor do mundo. O software da empresa é utilizado por mais de 5. 000 órgãos públicos globalmente, apoiando mais de 100 milhões de cidadãos. Os produtos da Civica são projetados para atender departamentos governamentais, sistemas de justiça e tribunais, instituições educacionais e provedores de saúde e cuidados. Suas capacidades incluem serviços em nuvem e digitais, análise de dados, gestão financeira, gestão de pessoas e conformidade de risco de governança. Como uma empresa GovTech, a Civica US é especializada em criar software que melhora resultados e eficiências em vários domínios do setor público, auxiliando em processos administrativos, gestão de dados e engajamento cidadão.

Descrição

• Design and oversee the creation of interactive dashboards, reports, and data storytelling tools that provide real-time insights. • Standardise reporting and metrics, ensuring we are focusing on right measures for the right audience • Establish and enforce data visualisation best practices, ensuring clarity, accuracy, and user engagement. • Modernise data presentation to executives, the board, and other stakeholders, utilising interactive, real-time, and high-impact dashboards that enhance decision making and operational efficiency. • Partner with product and engineering teams to integrate visualisation into SaaS products, enhancing customer experience. • Develop a data storytelling framework that enhances user understanding and engagement with analytics. • Work closely with marketing, product, and analytics teams to translate complex insights into digestible, visually compelling stories. • Create high-impact data presentations, reports, and interactive content for internal and external stakeholders. • Establish best practices for data communication and train teams on effective storytelling techniques. • Champion a data-driven culture, ensuring teams have the tools to interpret and communicate insights effectively

🎯 Requisitos

• Expertise in data visualisation, content design, and storytelling techniques. • Ability to simplify complex data insights into compelling and intuitive formats. • Experience working with executive teams to drive insights adoption. • Ability to bridge the gap between data science and business strategy, ensuring insights are aligned with company goals. • Experience in executive-level storytelling, ensuring data is not just presented but drives action and business impact. • Skilled in translating complex data into compelling narratives for C-suite executives, board members, and investors. • Proven ability to modernise legacy reporting systems, transitioning from static Excel-based reports to real-time, interactive analytics. • Understanding of AI-driven analytics and predictive visualisations, incorporating machine learning insights into dashboards. • Experience in automating reporting and analytics, ensuring efficiency and scalability in a SaaS business model. • Deep knowledge of product analytics, user behaviour tracking, and customer journey visualisation to drive product decisions. • Experience working with product managers, UX designers, and engineers to embed data visualization in SaaS products. • Understanding of customer segmentation, churn analysis, and retention metrics, leveraging data to improve customer experience. • Expertise in defining and tracking key business KPIs, ensuring data insights align with company OKRs and strategic goals. • Strong grasp of financial reporting, revenue forecasting, and market trend analysis to drive growth and scalability. • Ability to interpret and present operational metrics, ensuring leadership understands trends, risks, and opportunities. • Ability to balance data storytelling for internal leadership and product analytics for external users. • 10+ years in data visualisation, analytics, business intelligence

🏖️ Benefícios

• Medical, Dental & Vision Coverage with competitive employer contributions and access to flexible plan options, including Health Savings Account (HSA) eligible plans • Employer funded Short Term Disability and shared cost Long Term Disability coverage • Company paid Life Insurance with optional voluntary life coverage • 401(k) Retirement Plan with a generous employer match of up to 50% on employee contributions (up to 6%) • Paid Time Off (PTO) that increases with tenure, plus company observed holidays • Make a difference in your community through Civica’s Days of Difference—enjoy up to three (3) paid days off each year to volunteer and give back • Enjoy a balanced work life experience that recognizes achievements, celebrates success, and creates opportunities for connection, career growth, and employee engagement

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