Forward Deployed Engineer

Vaga não está no LinkedIn

🕒 Agosto 13

🇨🇦 Canadá – Remoto

💵 $115.000 - $155.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👷🏻‍♀️ Engenheiro

👻 Score fantasma 4%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Clariti

51 - 200 funcionários

🏛️ Governo

🏢 Corporativo

Government • Enterprise • Software

Clariti é um fornecedor de soluções para o desenvolvimento comunitário, oferecendo software de licenciamento adaptado para governos de todos os tamanhos. Sua gama de produtos inclui soluções para grandes governos com requisitos complexos, bem como para municípios menores que precisam de sistemas rápidos e fáceis de gerenciar. Os produtos da Clariti são projetados com flexibilidade, permitindo que os usuários personalizem e ajustem sem necessidade de profundo conhecimento em TI. Eles enfatizam a funcionalidade e o suporte, garantindo que os governos locais possam servir suas comunidades de maneira eficiente. A clientela da Clariti inclui governos líderes por toda a América do Norte, demonstrando sua capacidade de entregar sistemas de licenciamento robustos e confiáveis.

Descrição

• Triage customer requirements with the Implementation Consultant into configurations, new functionality, or custom code, prioritizing scalability and reusability • Define new platform functionalities with the SaaS development team for customer go-live • Own technical customer onboarding end to end, including legacy data extraction, field and workflow mapping, transformation authoring, staging dry-runs, delta review, and production cutover with data-integrity guarantees • Translate municipal operations into product configuration covering case types, workflows, fees, templates, and permissions • Write migration transformations, integration adapters, and extraction tooling for legacy systems • Lead customer-side technical stakeholder work with IT directors, GIS teams, security reviews, and municipal Entra/Okta SSO setup • Turn manual implementation workarounds into tooling or product capability specifications • Build the Forward Deployed Engineer playbook, including runbooks, mapping templates, extraction scripts, and estimation models • Use AI coding agents as a first-class part of implementation work • Deliver a cohort of customers under the new implementation model with zero data-integrity incidents and auditable migrations • Reduce and measure implementation timelines • Establish a repeatable FDE playbook for future hires • Drive tooling and product improvements from field reports • Report directly to the CTO

🎯 Requisitos

• 5+ years of experience as a software engineer • At least 2 years in a customer-facing deployment role, such as FDE, solutions architect, solutions engineer at a data-heavy company, or implementation engineer writing production code • Strong understanding of LLMs and agentic automations • Strong SQL and data-migration skills, including undocumented legacy schemas and auditable data extraction • Strong TypeScript skills • Comfortable using Python for extraction tooling • Integration experience with SSO using SAML/OIDC and REST/webhooks • Ideally experience with GIS (Esri/parcel data) and payments • Comfort working directly with non-technical government customers, city clerks, security reviewers, and IT directors • Judgment regarding bespoke solutions versus repeatable tooling • Willingness to travel to customer sites as needed • Successful candidates must undergo comprehensive background checks focused on relevant global sanctions and criminal offences • Ability to work in Canada, as indicated by the Canada-based role location

🏖️ Benefícios

• Competitive compensation package • Well deserved time off • Benefits to keep you and your family healthy • Occasional in-person company-wide or departmental meetings, typically 1–2 times per year • Inclusive workplace culture • Application and interview accommodations available

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