Manager, Commercial Operations

🕒 Outubro 29

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $150.000 - $185.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Operações

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

👻 Score fantasma 21%

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ClickHouse

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2016

☁️ SaaS

🏢 Corporativo

🤖 Inteligência Artificial

SaaS • Enterprise • Artificial Intelligence

ClickHouse é um data warehouse em tempo real rápido e eficiente no uso de recursos e um banco de dados open source, projetado para oferecer desempenho superior de consultas para aplicações de missão crítica e sensíveis ao tempo. Está disponível como serviço em nuvem nas principais plataformas, como AWS, GCP e Azure, com opção de "Bring Your Own Cloud" e uma ampla gama de integrações para operação fluida em diferentes stacks de tecnologia. O ClickHouse se destaca em analytics em tempo real, machine learning, business intelligence e observabilidade, sendo uma escolha ideal para tarefas como serviços financeiros, detecção de fraudes e analytics para jogos. Ele oferece operações SQL amigáveis para desenvolvedores, soluções de armazenamento com ótimo custo-benefício e uma alternativa open source a bancos de dados tradicionais. Empresas como Sony, Lyft, Cisco, GitLab e Twilio utilizam o ClickHouse por sua escalabilidade, eficiência e facilidade de uso.

Descrição

• Own order management and automate intake, review, and processing of quotes, order forms, and bookings to defined SLAs through quarter-end peaks • Design and continuously improve the quote-to-order flow, including architecture, exception routing, and automation • Write requirements, design quoting, validation, and approval logic, drive the roadmap with Revenue Engineering, run UAT, and validate production changes • Own the handoff into billing and revenue, partnering with Accounting to ensure transactions are structured, complete, and reconcilable • Build validation rules, guided quoting, required-field logic, and automated reconciliation controls • Improve the field transaction experience by reducing steps and handoffs and shortening quote cycle time • Build and run marketplace transaction operations across AWS, GCP, and Azure, including private offers, CSP transactions, and reconciliation across marketplaces, Salesforce, and billing • Encode approval rules and guardrails so routine deals route automatically and exceptional structures are escalated • Build order management, quoting, and marketplace processes for new products and acquisitions and test them through booking before go-live • Maintain the integrity of products, SKUs, pricing, contract terms, and booking attributes in Salesforce • Monitor and report on cycle time, touch count, SLA attainment, exception and discount volumes, error rates, and rework rates • Partner daily with Sales, Accounting, Finance, Legal, and Revenue Engineering • Report to the Director, Commercial Strategy & Operations

🎯 Requisitos

• 6+ years in commercial operations, deal desk, order management, sales operations, or revenue operations, including ownership of a high-volume transactional process • Track record of replacing manual processes with designed processes, automation, controls, and measured results • Hands-on experience with Salesforce and Salesforce CPQ • Ability to write requirements, design quoting and approval logic, configure and test systems, and distinguish configuration problems from process problems • Experience with flows, validation logic, API-based and marketplace integrations, and scripting or SQL for high-volume data reconciliation and investigation • Ability to partner with Revenue Engineering on system design • Experience with usage-based or consumption-based contracts, including metering, commits, overages, contract structure, billing, and revenue recognition implications • Experience operating across a shared quote-to-cash process • Marketplace operations experience with AWS, GCP, or Azure, including private offers, CSP transactions, and reconciliation, strongly preferred • Process-engineering approach focused on instrumentation, standard-case design, exception routing, throughput, and error rate • Experience making transactional processes faster or simpler for sales teams • Comfort partnering with Accounting, Finance, and Legal on order form and contract mechanics • Sound judgment under deal pressure • Clear written and verbal communication • Experience managing or mentoring analysts is a plus • Bachelor's degree in a quantitative or technical field preferred

🏖️ Benefícios

• Flexible work environment and remote-friendly work arrangement • Employer contributions towards healthcare • Stock options/equity in the company • Flexible time off in the US • Generous time-off entitlement in other countries • USD $500 home office setup allowance for remote employees • Opportunities to engage with colleagues at company-wide offsites

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