Dental Virtual Assistant

Vaga não está no LinkedIn

🕒 Julho 29

🇵🇭 Filipinas – Remoto

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👨‍💼 Assistente Executivo

👻 Score fantasma 15%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Community First Dental

SiteLinkedInTodas as Vagas

2 - 10 funcionários

Oferecemos serviços odontológicos modernos e personalizados, desde odontologia familiar acolhedora e tratamentos sem ansiedade para todas as idades até atendimentos de emergência no mesmo dia, tratamentos de canal e opções estéticas. Com tecnologia de ponta, como Facetas e Coroas de Implante projetadas por IA e um consultório sereno e moderno, oferecemos cuidados acessíveis e sem julgamentos.

Descrição

• Providing frontline communication and scheduling support to patients. • Managing insurance verification, claims, and billing coordination to ensure operational accuracy. • Collaborate daily with our dentists, billing staff, and office manager to make sure patients feel supported from their first call to their final claim. • Handle inbound and outbound calls, text messages, and emails with empathy and professionalism. • Schedule, confirm, or reschedule patient appointments using Curve Dental and NexHealth. • Conduct new patient intake: collect personal, contact, and insurance details. • Follow up with patients for missed or canceled appointments, hygiene recalls, or pending treatments. • Perform pain triage during patient calls, assessing urgency and routing appropriately. • Communicate financial estimates and pre-authorization requirements when applicable. • Verify patient insurance eligibility and benefits via portals or phone before appointments. • Review coverage for preventive, basic, major, orthodontic, and implant services. • Identify plan-specific details such as deductibles, waiting periods, and downgrades. • Prepare and submit insurance claims through Curve, attaching required documents (X-rays, narratives, perio charts). • Follow up on pending or denied claims, correct and resubmit as needed. • Post insurance payments and adjustments based on Explanation of Benefits (EOBs). • Upload all claim documentation in patient records and maintain claim tracking logs. • Record all activity accurately in Hubstaff for time tracking and task accountability. • Maintain patient records and internal spreadsheets for verification and claim progress. • Communicate proactively with the clinical and billing team through Slack or Signal. • Provide a brief end-of-day summary of completed work and pending items. • Support internal workflow improvements and patient satisfaction initiatives.

🎯 Requisitos

• Previous experience in a dental office or dental insurance role is required. • Familiarity with dental terminology, procedure codes (CDT), and claims processes. • Excellent verbal and written communication skills in English. • Strong attention to detail and ability to manage multiple concurrent tasks. • Experience using Curve Dental, Dentrix, Open Dental, NexHealth, or similar platforms. • Comfortable working in a remote environment with tools like Hubstaff, Slack, and Google Sheets. • Reliable internet connection and quiet workspace suitable for phone communication.

🏖️ Benefícios

• Flexible schedule aligned with U.S. Eastern Time (Virginia) hours