Account Manager

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🕒 Maio 5

🐊 Florida, Texas – Remoto

🐊 Florida – Remote 🤠 Texas – Remote

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💰 Gerente de Contas

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Connect America

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2004

🤖 Inteligência Artificial

☁️ SaaS

💰 Private Equity Round em 2010-01

Healthcare • Artificial Intelligence • SaaS

A Connect America é uma fornecedora líder de soluções de saúde digital focada em monitoramento remoto de pacientes e soluções de cuidados conectados. Sua plataforma inovadora integra dispositivos conectados com serviços de cuidados remotos habilitados por tecnologia, análises e um call center de concierge disponível 24 horas por dia, 7 dias por semana, capacitando indivíduos a envelhecer com segurança e independência em casa. Com um assistente virtual de saúde com IA e um robusto mecanismo de análise, eles aumentam o engajamento dos pacientes, a adesão à medicação e os resultados gerais de saúde, enquanto reduzem hospitalizações desnecessárias e custos de assistência médica.

Descrição

• Drive growth by upselling products and services, expanding usage, and increasing overall referral volume within assigned markets • Maintain strong customer relationships, serving as an escalation point for key accounts and ensuring a high level of customer satisfaction. • Retain customers by ensuring high customer satisfaction and clear ROI • Facilitate strategic meetings with director-level or higher customer stakeholders. • Own and maintain strategic Action Plans for all key accounts. • Participate in relevant industry conferences and local market events. • Maintain accurate and complete Salesforce documentation and comply with all operational processes. • Collaborate across departments and contribute to coaching, development, and team culture. • Engage in cross-functional initiatives and receive positive customer/internal feedback. • Collect feedback on deals and communicate issues or concerns in solution-orientated approach. • Utilize deal reviews process and close plans to improve win rates and accelerate deals

🎯 Requisitos

• Bachelor’s degree or equivalent experience • Minimum 2+ years of sales experience in healthcare, selling clinical or technology solutions to providers • Subject matter expertise on products and market trends • Superior communication, written, oral, phone, webinar, presentation, and interpersonal skills • Strong analytical skills, with the ability to measure and report on and create narratives around ROI • Effective collaborator with experience working with senior leaders to recommend, plan, and execute organizational initiatives • Ability to travel minimum 20%

🏖️ Benefícios

• Maintaining strong customer relationships, serving as an escalation point for key accounts and ensuring a high level of customer satisfaction • Retain customers by ensuring high customer satisfaction and clear ROI • Facilitate strategic meetings with director-level or higher customer stakeholders. • Own and maintain strategic Action Plans for all key accounts. • Participate in relevant industry conferences and local market events. • Maintain accurate and complete Salesforce documentation and comply with all operational processes. • Collaborate across departments and contribute to coaching, development, and team culture. • Engage in cross-functional initiatives and receive positive customer/internal feedback. • Collect feedback on deals and communicate issues or concerns in solution-orientated approach. • Utilize deal reviews process and close plans to improve win rates and accelerate deals