Senior Manager, Customer Strategy, Success

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🕒 Junho 10

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Logo of Connecting for Better Health

Connecting for Better Health

1 - 10 funcionários

Fundada em 2021

⚕️ Seguro de Saúde

🤝 Sem Fins Lucrativos

🌍 Impacto Social

Healthcare Insurance • Non-profit • Social Impact

"Conectando para uma Melhor Saúde" é uma coalizão sem fins lucrativos dedicada a melhorar o compartilhamento de dados de saúde e serviços sociais na Califórnia. A organização reúne provedores, cuidadores, planos de saúde, defensores e organizações comunitárias para colaborar na melhoria das políticas de compartilhamento de dados. Sua iniciativa promove o Estrutura de Troca de Dados (DxF), que visa facilitar trocas seguras e eficientes de informações de saúde e serviços sociais para apoiar um melhor cuidado integral da pessoa.

Descrição

• Own end-to-end implementation, account management, and customer success for partner accounts — responsible for driving measurable outcomes within named partnerships • Lead internal implementation efforts, working cross-functionally with stakeholders across Product, Member Marketing, and Clinical Operations • Drive marketing and awareness of Oshi Health within named accounts, ensuring prospective members are well-educated on available GI solutions within their benefit structure • Pull and analyze key performance data within internal Oshi Health systems to highlight success stories and communicate performance to clients • Deliver quarterly business reviews (QBRs) to customers, reinforcing value and driving continued account growth • Influence key stakeholders through clear, confident external communication and cross-functional alignment

🎯 Requisitos

• 3–5 years of relevant experience post-undergraduate, with demonstrated progression in your field • Proven experience in a client-facing role, with comfort leading external conversations and influencing key stakeholders • Strong analytical skills with hands-on experience pulling data and building narratives through data storytelling • Exceptional cross-functional coordination — detail-oriented, organized, and a clear communicator

🏖️ Benefícios

• Salary: $130,000 – $150,000 commensurate with experience, plus meaningful equity • Health Benefits: Employer-sponsored medical, dental, and vision plans • Time Off: Unlimited PTO + 13 paid company holidays • Life Support: Access to a “Life Concierge” through Overalls, because life happens • Growth: Tailored professional development opportunities as we scale • Culture: Virtual team events, monthly DEIB activities, and recognition of personal and professional accomplishments • Work Style: Remote-first flexibility, work from home anywhere in the US

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