Tech Ops Engineer

🕒 Julho 22

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Operações

👻 Score fantasma 17%

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ConsumerAffairs

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2007

💼 Consultoria

📣 Marketing

🏪 Marketplace

Consulting • Marketing • Marketplace

ConsumerAffairs é uma plataforma digital abrangente que fornece aos consumidores informações valiosas sobre uma ampla gama de produtos e serviços. A empresa oferece avaliações detalhadas e guias, ajudando os indivíduos a tomarem decisões de compra informadas em vários setores, como residências, automóveis, finanças e cuidados para idosos. Com mais de 3 milhões de avaliações e insights de especialistas, a ConsumerAffairs serve como um recurso confiável para compradores que buscam comparar produtos e serviços. A plataforma também facilita conexões entre consumidores e empresas, impulsionando transações e tomadas de decisões informadas.

Descrição

• Monitor and maintain the organization’s infrastructure, including servers, networks, storage systems, and applications. • Perform routine system checks and preventive maintenance to ensure optimal performance and uptime. • Respond to system alerts and incidents, diagnosing and resolving issues promptly to minimize downtime. • Provide technical support to resolve infrastructure-related issues, working closely with other technical teams. • Troubleshoot and resolve hardware, software, and network issues, escalating to higher-level support when necessary. • Maintain detailed documentation of issues, solutions, and processes to improve the team’s knowledge base. • Plan and execute system upgrades, patches, and configuration changes, ensuring minimal disruption to business operations. • Test and validate updates in development environments before deploying them to production. • Ensure that all systems comply with security standards and best practices. • Identify opportunities to automate routine tasks and processes, improving operational efficiency and reducing manual workload. • Implement scripts, automation tools, and AI skills to streamline system management and monitoring. • Continuously evaluate and optimize infrastructure performance, capacity, and resource utilization. • Support the development and execution of disaster recovery plans to ensure business continuity in case of system failures. • Manage backup and restore processes for critical systems and data, ensuring data integrity and availability. • Participate in regular disaster recovery testing and drills. • Plan and execute decommissioning of legacy infrastructure, coordinating Terraform state cleanup and DNS cutover. • Work closely with development, network, and security teams to ensure alignment and effective communication on infrastructure projects. • Provide input on infrastructure design and architecture to support new projects and initiatives. • Communicate effectively with non-technical stakeholders, providing updates on system status and issues.

🎯 Requisitos

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience. • 5+ years of experience in system administration, or a similar role. • 5+ years of professional experience in Linux administration, managing AWS resources, developing CI/CD and server orchestration pipelines, scripting and monitoring. • Cloud-based production systems at scale • Amazon Web Services (EC2, VPC, EFS, S3, EKS etc.) • Production experience running workloads in Kubernetes (EKS), including ArgoCD GitOps deployments • Infrastructure as Code tools, primarily Terraform • Working in a Python and JavaScript-centric codebase and are familiar with their related best-practices • Creating CI/CD pipelines with Jenkins, Concourse or other CI/CD implementation • Monitoring tools, like Datadog or Prometheus • Scripting for server side automation, auditing, and monitoring • Experience maintaining logging, monitoring, and alerting capabilities using OpenSearch, Vector log pipelines, Prometheus, and Kafka. • Configuring and managing data sources like PostgreSQL/Aurora RDS, OpenSearch, Redis, and message streaming platforms like Kafka • Design and maintain log ingestion pipelines (e.g., Vector → OpenSearch, Vector → Kafka), including index retention, document shape optimization, and failure recovery. • Triage and remediate security vulnerabilities (CVEs) across infrastructure components, including container base images, OS packages, and third-party services. • A working knowledge of modern software practices and technologies such as Agile methodologies • Promoting and establishing development standard methodologies for AWS infrastructure-as-code • Experience with AWS Well-Architected principles • Experience with High Availability implementations • Experience around Security and Compliance • Exceptional analytical and problem-solving skills. • Intellectual curiosity, a willingness to learn new skills and the ability to contribute new ideas.

🏖️ Benefícios

• Health Care Plan (Medical, Dental & Vision) • Retirement Plan (401k) • Life Insurance (Basic, Voluntary & AD&D) • Paid Time Off (Vacation, Sick & Public Holidays) • Family Leave (Maternity, Paternity) • Short Term & Long Term Disability • Training & Development