Associate Client Operations Manager

🕒 Julho 22

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $60.000 - $65.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🤝 Parceiro de Cliente

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Stylitics

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2011

📣 Marketing

🍽️ Alimentos e Bebidas

💼 Consultoria

💰 $80.000.000 Series C em 2022-04

Marketing • Food & Beverage • Consulting

A Stylitics é uma empresa de SaaS de comércio eletrônico com tecnologia de IA que fornece soluções de comércio inspiracional para varejistas. Sua plataforma oferece estilização com IA, agrupamento/combinação automatizada de produtos, enriquecimento de catálogo, imagens geradas por IA em modelos, compras visuais (visão computacional) e recomendações de produtos personalizadas para impulsionar o valor médio do pedido, a conversão e a fidelidade. A Stylitics atende grandes varejistas, permitindo que as equipes de merchandising e comércio eletrônico criem experiências de compra curadas e disponíveis em páginas de detalhes de produtos e canais.

Descrição

• Lead client projects to ensure successful and on-time launches • Deliver an exceptional level of program support to clients • Develop and deploy initiatives to continuously improve the Client Operations process, workflow, and communication • Oversee all styling programs for clients and help to improve and expand their impact • Communicate and collaborate effectively with the Client Success, Styling, Image Editing, and Integration teams to define and meet client requirements • Work closely with the Product and Engineering teams to ensure clients are optimizing our latest features and products. • Create and manage documentation for clients to organize processes • Oversee image editing quality and delivery for clients • Monitor feed-related integration for your clients to ensure accuracy of product catalogs • Responsible for recording and reporting daily, weekly and monthly data and analyzing results to monitor the completion of client requests • Translate client requests into internal briefs to initiate projects • Maintain a level of excellence across documentation, organization, requirement-gathering, and delivery • Participate in developing new business strategies and experiences for clients • Support and educate broader teams within the company relating to Styling, Image Editing, and Integration processes and best practices

🎯 Requisitos

• BA/BS degree from an accredited college or university • 1-4 years experience supporting clients or within operations • Ability to lead projects with detailed requirements and meet tight deadlines • Multi-tasker who proactively seeks out opportunities to support the team • Highly organized and detail-oriented • Solution-oriented and analytics-minded • You have a leader mindset: someone flexible and who prioritizes continuous improvement • Someone who sees themself working day to day in an environment and culture driven by our values

🏖️ Benefícios

• Vision and dental insurance options that are fully covered by us • Medical plan coverage, with options that start at no cost to you • Competitive salary along with career planning for the future • For this role, stock options in a company that is growing rapidly and successfully • Commuter benefits program • Company matched 401k plan to help plan for your future • Generous paid time off policies • Work events - both virtual and in person • Access to ClassPass - a company paid benefit giving you access to numerous physical and mental well being needs • Working with fun, hardworking, nice people who are committed to making a difference