Senior Solution Manager

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Coupa Software

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2006

💼 Consultoria

📦 Logística

🏥 Saúde

Consulting • Logistics • Healthcare

A Coupa Software é uma fornecedora líder de soluções de gestão de gastos corporativos (Business Spend Management — BSM). Sua plataforma foca em otimizar e transformar os gastos diretos e indiretos em Procurement (Compras), Finanças, Cadeia de Suprimentos e TI. A Coupa utiliza inteligência artificial (IA) e insights de dados em larga escala para impulsionar eficiências de custos, gerenciar relacionamentos com fornecedores e mitigar riscos. Com produtos que abrangem áreas como faturamento, pagamentos, gestão de despesas e colaboração na cadeia de suprimentos, a Coupa atende a uma ampla gama de setores, incluindo automotivo, saúde, varejo e outros. Sua comunidade e seu ecossistema de parceiros abrangentes permitem que as organizações descubram economias ocultas e melhorem a conformidade (compliance), promovendo crescimento e resiliência em um cenário econômico em constante mudança.

Descrição

• Lead professional services projects with some of the largest companies in the world, as the design face (Solution Manager) with the objective of providing continuity across the platform functions & the various solution architects • Accountable for the overall design of customers implementations, advocating for industry & technology best practices • Partner with the Coupa Engagement Manager project managers to bring design leadership and accountability in how we show up for customer success • Foster and develop relationships with customers key stakeholders • Drive the key decision making & materials to support project progress and artifacts • Develop & coach talent, in and out of projects, in the consulting expectations to ensure the right skills mix to meet customer success • Broaden and Deepen your Coupa, as well as source-to-pay, knowledge throughout the source-to-pay lifecycle to be a clear and concise communicator • Collaborate with documentation and product management teams to share expertise in further developing content & product • Engage customers in enlightened business need discussions versus feature/function basics. • Follow & advocate the Coupa implementation methodology to ensure customers adhere to good practices • Work in both individual and team environments, on and off customers site.

🎯 Requisitos

• Experience of managing a professional services team or consulting projects • 7+ years’ experience in a consultative project orientated work environment, either internally via or with a consulting firm • Must be able to work in a fast paced and passionate environment • Must have a strong team success mentality as well as customer success focus • Strong experience in Coupa products and source-to-pay • Experience with Project Management or understanding good project principles which support software implementations and customer transformations • Strong skills in tackling challenging or complex problems within a business. The ability to simplify the problem, bring decision frameworks, and corral a team to recommending solutions • Candidates should have extremely strong client management skills and be able to work with customers to execute an implementation plan that works towards a rapid, successful go live • Previous senior consulting experience with competing applications is a solid predictor of success e.g: Ariba, Ivalua, Jaggaer, GEP • Strong written and verbal communication skills • Experience configuring and delivering software demonstrations are required • Experience in building a workshop plan which fits the scope at hand, developing materials, and facilitating workshops to achieve desired outcomes.

🏖️ Benefícios

• Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. • Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. • Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.