Client Solutions Manager – Major Accounts

Vaga não está no LinkedIn

🕒 2 dias atrás

🏄 California – Remoto

🏄 California – Remote

💵 $122.300 - $183.500 / ano

⏰ Tempo Integral

🟢 Júnior

💻 Engenheiro de Soluções

🚫👨‍🎓 Sem graduação necessária

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Cox Enterprises

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1898

🚘 Automotivo

📡 Telecomunicações

🚗 Transporte

💰 Seed Round em 2014-12

Automotive • Telecommunications • Transport

A Cox Enterprises é uma empresa líder em comunicações, mídia e serviços automotivos com a missão de resolver desafios prementes enquanto constrói um mundo mais conectado, móvel e sustentável. Com mais de 125 anos de atuação, a Cox investiu mais de US$ 1 bilhão em negócios e tecnologia sustentáveis, gerando US$ 23 bilhões em receita. A empresa é composta por divisões como Cox Communications e Cox Automotive, que oferecem várias soluções tecnológicas B2B e serviços automotivos. A Cox valoriza a inovação, a inclusão e o poder da conexão, visando promover um ambiente de trabalho onde vozes diversas são ouvidas e respeitadas. O compromisso da empresa com a sustentabilidade e o impacto social é reconhecido por prêmios e certificações, como ser nomeada uma empresa de desperdício zero pela Zero Waste USA.

Descrição

• Manage and expand relationships with Cox Automotive’s largest and most complex automotive dealer group clients • Identify client needs and provide solutions • Drive client retention and revenue growth through optimization of Autotrader, KBB.com, and Kelley Blue Book Instant Cash Offer products • Spend the majority of time in the field providing analytics, consultation, and support • Maximize clients’ return on investment from digital media and software products • Coordinate Cox Automotive expertise for specific digital media products or software • Partner with Majors CSM Directors, Client Partners, and the Strategic Account Team on revenue opportunities and account strategy • Build and grow long-term relationships with dealership and corporate contacts • Identify whitespace opportunities and grow revenue through connected strategies • Monitor and analyze product performance, client business trends, and performance trends • Interpret Cox Automotive reporting and analytics for customers • Adhere to dealer group rules of engagement • Train customers on Autotrader and Kelley Blue Book media and software products • Compile and share customer business and product performance reports • Prepare client locations for corporate-level product purchases • Serve as first point of contact for dealer issues and resolve customer and technical concerns • Contribute to strategic account planning and identify account opportunities and risks • Manage client progress and results according to account strategy • Minimize churn on new and existing products • Determine meeting frequency based on account plans and client needs • Collaborate with customer support and internal partners to solve problems and improve service • Learn and incorporate new product offerings • Identify, coordinate, and support product workshops and in-store training

🎯 Requisitos

• Bachelor’s degree in a related discipline and 6 years’ experience in a related field; alternative combinations include a master’s degree and 4 years’ experience, a Ph.D. and 1 year of experience, or 10 years’ experience in a related field • Travel within an assigned sales territory required, up to 75% • Valid driver’s license required • Safe driver • Must currently be authorized to work in the United States for any employer without current or future sponsorship • No OPT, CPT, STEM/OPT, or visa sponsorship now or in future • 2+ years working in an Autotrader Client Solutions Manager capacity preferred • Previous automotive industry experience strongly preferred • Previous media or advertising experience, preferably digital, preferred • Knowledge of competitive landscape, rates, and selling points preferred • Customer Relationship Management system experience preferred • Experience meeting face-to-face with customers preferred • Must clear a pre-employment drug test • Must comply with Cox Automotive’s drug-free workplace policy

🏖️ Benefícios

• Annual incentive/commission target of $55,000.00 • Competitive salary and bonus/incentive plans • Flexible time-off policies and accommodating work schedules • Comprehensive healthcare benefits, with multiple options for individuals and families • Generous 401(k) retirement plans with company match • Inclusive parental leave policies • Comprehensive fertility coverage and adoption assistance • Professional development and continuing education opportunities • Financial wellness/planning resources • Vacation with pay • Seven paid holidays throughout the calendar year • Up to 160 hours of paid wellness annually for employees or family members • Bereavement leave • Time off to vote • Jury duty leave • Volunteer time off • Military leave • Parental leave • Medical, dental, and vision insurance • Sick leave, flexible vacation/wellness days, and/or PTO