Client Solutions Manager – Major Accounts

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🕒 2 dias atrás

🌪️ Oklahoma, Texas – Remoto

🌪️ Oklahoma – Remote 🤠 Texas – Remote

💵 $102.000 - $153.000 / ano

⏰ Tempo Integral

🟢 Júnior

💻 Engenheiro de Soluções

🚫👨‍🎓 Sem graduação necessária

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Cox Enterprises

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1898

🚘 Automotivo

📡 Telecomunicações

🚗 Transporte

💰 Seed Round em 2014-12

Automotive • Telecommunications • Transport

A Cox Enterprises é uma empresa líder em comunicações, mídia e serviços automotivos com a missão de resolver desafios prementes enquanto constrói um mundo mais conectado, móvel e sustentável. Com mais de 125 anos de atuação, a Cox investiu mais de US$ 1 bilhão em negócios e tecnologia sustentáveis, gerando US$ 23 bilhões em receita. A empresa é composta por divisões como Cox Communications e Cox Automotive, que oferecem várias soluções tecnológicas B2B e serviços automotivos. A Cox valoriza a inovação, a inclusão e o poder da conexão, visando promover um ambiente de trabalho onde vozes diversas são ouvidas e respeitadas. O compromisso da empresa com a sustentabilidade e o impacto social é reconhecido por prêmios e certificações, como ser nomeada uma empresa de desperdício zero pela Zero Waste USA.

Descrição

• Maintain and expand relationships with Cox Automotive’s highest-profile, most complex Automotive L3 Dealer Group clients • Manage the largest books of business by identifying client needs and providing solutions • Drive client retention and revenue growth through optimization of Cox Automotive products for Autotrader, KBB.com, and Kelley Blue Book Instant Cash Offer • Spend the majority of time in the field partnering with current clients • Provide ongoing analytics, consultation, and support to maximize client ROI from digital media and software products • Coordinate Cox Automotive expertise related to digital media products and software • Work with internal partners to identify revenue-growth opportunities and execute account strategies • Build and grow long-term relationships with dealership and corporate contacts • Identify rooftop whitespace opportunities and grow revenue with connected strategies • Monitor and analyze product performance and client business trends • Interpret reporting and analytics to explain performance, optimization issues, and best practices • Train customers to use Autotrader and Kelley Blue Book media and software products • Compile and share relevant customer business and product-performance reports • Prepare client locations to implement corporate-level product purchases • Serve as first point of contact for dealer issues and resolve customer concerns and technical issues • Contribute to strategic account planning and identify account opportunities and risks • Manage client progress and results according to account strategies • Minimize churn on new and existing products • Determine meeting frequency based on account plans and client needs • Collaborate with team members, customer support, and internal partners to solve problems • Learn and incorporate new and changing product offerings • Identify, coordinate, and support product workshops or in-store training

🎯 Requisitos

• Bachelor’s degree in a related discipline and 6 years’ experience in a related field • Alternative: master’s degree and 4 years’ experience; Ph.D. and 1 year of experience; or 10 years’ experience in a related field • Travel within an assigned sales territory required, up to 75% • Valid driver’s license required • Safe driver • Candidates must live in the DFW Metroplex, West Texas, or Oklahoma City, OK region • 2+ years working in an Autotrader Client Solutions Manager capacity preferred • Previous automotive industry experience strongly preferred • Previous media or advertising experience, preferably digital, preferred • Knowledge of competitive landscape, rates, and selling points preferred • Customer Relationship Management system experience preferred • Previous face-to-face customer experience preferred • Must currently be authorized to work in the United States for any employer without current or future sponsorship • No OPT, CPT, STEM/OPT, or visa sponsorship now or in future • Must clear a pre-employment drug test • Must comply with Cox’s drug-free workplace policy

🏖️ Benefícios

• Annual incentive/commission target of $55,000.00 • Competitive salary and bonus/incentive plans • Pro-sales culture • Exceptional work-life balance • Flexible time-off policies and accommodating work schedules • Comprehensive healthcare benefits, including medical, dental, and vision options • Generous 401(k) retirement plans with company match • Inclusive parental leave policies • Fertility coverage • Adoption assistance • Professional development and continuing education opportunities • Financial wellness/planning resources • Seven paid holidays • Up to 160 hours of paid wellness annually for the employee or family members • Bereavement leave • Time off to vote • Jury duty leave • Volunteer time off • Military leave • Parental leave • Flexible vacation/wellness days and/or PTO