Revenue Analytics Manager

🕒 Maio 27

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $120.000 - $175.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

📉 Analista de Dados

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Cresta

SiteLinkedInTodas as Vagas

51 - 200 funcionários

☁️ SaaS

🤖 Inteligência Artificial

🏢 Corporativo

SaaS • Artificial Intelligence • Enterprise

A Cresta é uma plataforma de IA de nível empresarial projetada para melhorar o desempenho dos centros de contato, integrando agentes humanos e virtuais. A empresa fornece ferramentas como Inteligência de Conversação, Assistência ao Agente e Agentes Virtuais, que utilizam IA generativa em tempo real para aprimorar as experiências dos clientes, impulsionar o crescimento da receita e aumentar a produtividade dos agentes. Por meio de sua plataforma de IA, a Cresta ajuda empresas em setores como finanças, telecomunicações e varejo a reduzir custos e aumentar a eficiência, transformando interações com clientes em insights acionáveis. Ao focar em comportamentos que impulsionam resultados de negócios, a Cresta busca elevar o padrão de serviço ao cliente e maximizar o retorno sobre investimento para seus clientes.

Descrição

• Own recurring reporting across Sales, Marketing, and CS: pipeline, win rates, ARR, funnel performance, churn/retention metrics, and usage data • Build and maintain reporting infrastructure in Looker Studio, BigQuery, and Salesforce • Ensure reports are accurate, timely, and accessible to the right stakeholders • Identify trends and surface insights proactively — don't wait to be asked • Design and build standard and mid-complexity dashboards for GTM stakeholders • Collaborate with the Senior Director on architecture for high-visibility exec-facing dashboards • Establish dashboard standards: naming conventions, refresh cadences, data source documentation • Maintain a self-service reporting culture — build dashboards people can trust and use without hand-holding • Identify and eliminate manual, repetitive processes across the BD&I team and GTM stakeholders • Build automated workflows in Salesforce, Looker Studio, and adjacent tools • Document automation logic and maintain operational runbooks for key recurring processes • Own complex and ambiguous ad hoc requests • Translate business questions into clear analytical frameworks and communicate findings clearly — in writing, in dashboards, and in live settings • Serve as the escalation point for data quality and SFDC issues — investigate root causes and drive resolution • Establish and enforce data standards across reporting domains you own • Ensure GTM KPI definitions are consistent and documented

🎯 Requisitos

• 5–8 years in data analytics, business intelligence, or GTM/Revenue Operations — with meaningful experience at a startup or high-growth SaaS company • Demonstrated ability to operate autonomously in an ambiguous, fast-moving environment • Proven ownership of reporting across at least two GTM functions (Sales, Marketing, or CS) • Strong proficiency in Looker Studio or comparable BI tool (Tableau, Power BI) • Hands-on experience with Salesforce — reporting, data model, and CRM operations • Working SQL with BigQuery or equivalent cloud data warehouse experience • Strong written and verbal communication — comfortable presenting findings to leadership • Highly organized, detail-oriented, and able to manage multiple workstreams simultaneously

🏖️ Benefícios

• Competitive compensation & equity, aligned with experience and market benchmarks • Comprehensive medical, dental, and vision insurance • Remote-first culture with opportunities for in-person collaboration • Professional development budget for courses, conferences, and ongoing learning • Generous PTO and holidays • Inclusive culture committed to diverse backgrounds and perspectives