Senior Full Stack Engineer – Conversation Intelligence

🕒 Março 2

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $205.000 - $270.000 / ano

⏰ Tempo Integral

🟠 Sênior

🧑‍💻 Engenheiro Full-stack

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Cresta

SiteLinkedInTodas as Vagas

51 - 200 funcionários

☁️ SaaS

🤖 Inteligência Artificial

🏢 Corporativo

SaaS • Artificial Intelligence • Enterprise

A Cresta é uma plataforma de IA de nível empresarial projetada para melhorar o desempenho dos centros de contato, integrando agentes humanos e virtuais. A empresa fornece ferramentas como Inteligência de Conversação, Assistência ao Agente e Agentes Virtuais, que utilizam IA generativa em tempo real para aprimorar as experiências dos clientes, impulsionar o crescimento da receita e aumentar a produtividade dos agentes. Por meio de sua plataforma de IA, a Cresta ajuda empresas em setores como finanças, telecomunicações e varejo a reduzir custos e aumentar a eficiência, transformando interações com clientes em insights acionáveis. Ao focar em comportamentos que impulsionam resultados de negócios, a Cresta busca elevar o padrão de serviço ao cliente e maximizar o retorno sobre investimento para seus clientes.

Descrição

• Design, develop, and maintain end-to-end features for Cresta’s no-code processing platform. • Build intuitive UI components and visual editors for configuring conversation logic and workflows. • Architect and implement backend services and APIs to power a dynamic no-code interface. • Work closely with ML engineers to expose conversation intelligence in an accessible and configurable way. • Develop data models and storage layers using Postgres, ClickHouse, and Elasticsearch. • Identify areas for performance improvements and scalability in both frontend and backend systems. • Ensure reliability, security, and maintainability across the full technology stack. • Participate in design discussions, code reviews, and continuous integration processes.

🎯 Requisitos

• Proven experience as a Senior Fullstack Engineer, with strong frontend and backend contributions to no-code or low-code platforms. • Deep understanding of modern frontend technologies (React, TypeScript, etc.) and design patterns for building complex UIs. • Backend expertise in Python, Go, or similar languages; experience with RESTful APIs and microservices architecture. • Strong foundation in database systems and data modeling; hands-on experience with Postgres, ClickHouse, or Elasticsearch is a plus. • Experience building platforms or tools for non-technical users, especially in AI/ML, automation, or workflow spaces. • Familiarity with managing state, execution logic, or visual programming paradigms is a bonus. • Strong collaboration and communication skills—able to work effectively across product, design, and engineering teams. • Passion for building systems that simplify complex problems and empower users.

🏖️ Benefícios

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family • Flexible PTO to take the time you need, when you need it • Paid parental leave for all new parents welcoming a new child • Retirement savings plan to help you plan for the future • Remote work setup budget to help you create a productive home office • Monthly wellness and communication stipend to keep you connected and balanced • In-office meal program and commuter benefits provided for onsite employees