Director of Sponsor Operations

🕒 Julho 11

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $150.000 - $170.000 / ano

⏰ Tempo Integral

🔴 Especialista

⚙️ Operações

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CRIO

SiteLinkedInTodas as Vagas

51 - 200 funcionários

🏥 Saúde

💼 Consultoria

📦 Logística

💰 $9.000.000 Series B em 2022-01

Healthcare • Consulting • Logistics

CRIO é uma plataforma intuitiva de eSource e software de ensaios clínicos que captura dados guiados por protocolo diretamente no ponto de interação com o paciente para reduzir a carga do site e melhorar a qualidade dos dados. Criado por especialistas em pesquisa clínica, o CRIO oferece templates configuráveis, acesso aos dados em tempo real para monitoramento remoto, ferramentas de geração de relatórios e consulta integradas, e um ecossistema conectado que inclui módulos de eSource, EDC, eConsent, CTMS e eRegulatory. Atende patrocinadores, CROs e sites clínicos para acelerar o início do estudo, aumentar o recrutamento e reduzir desvios de protocolo.

Descrição

• Lead the overall strategy and execution of CRIO’s Sponsor Operations function, overseeing delivery across all enterprise and strategic sponsor programs. • Establish and enforce operational standards, ensuring all sponsor projects adhere to CRIO’s quality, efficiency, and compliance expectations. • Translate organizational goals into measurable outcomes, defining KPIs and success metrics for sponsor delivery performance, client satisfaction, and scalability. • Partner with executive leadership to align sponsor operations with company growth, product roadmap, and market positioning. • Oversee multiple enterprise sponsor portfolios, ensuring programs are delivered on time, within scope, and with high quality. • Supervise and mentor Sponsor Program Managers in managing end-to-end delivery, risk mitigation, and escalation management. • Ensure consistent study execution by aligning Central eSource design, Implementation, and Site Enablement, and Sponsor Project Manager teams under shared delivery frameworks. • Drive continuous improvement through standardized documentation, operational playbooks, and cross-functional reporting systems. • Develop scalable delivery models, workflow frameworks, and SOPs that enhance consistency across sponsor engagements. • Identify process bottlenecks and lead strategic initiatives to optimize handoffs between functional areas (Product, Engineering, CX, and Data). • Champion automation and tooling initiatives that improve visibility, accountability, and client transparency. • Manage and optimize resource allocation across study operations functions to meet demand and delivery targets. • Serve as the senior escalation point for enterprise sponsor relationships, driving resolution and ensuring a best-in-class client experience. • Collaborate with Product and Engineering to translate enterprise feedback into roadmap priorities and platform enhancements. • Partner with the Data and Analytics teams to define sponsor reporting standards and provide visibility into key operational metrics. • Represent Sponsor Operations in strategic client meetings, governance sessions, and executive reviews. • Lead, mentor, and develop a high-performing Sponsor Operations team focused on collaboration, accountability, and growth. • Create clear competency frameworks and progression paths for Sponsor Operations roles (PMs, Operations Leads, Study Managers, and Team Leads). • Foster a culture of continuous improvement, empowering teams to innovate and refine delivery approaches. • Partner with HR and Learning teams to build onboarding, training, and certification programs for sponsor delivery excellence.

🎯 Requisitos

• 5-7+ years of experience in clinical research technology, data management, sponsor operations, or clinical trial systems • Strong background in clinical data management, including: CDISC standards (CDASH, USDM, SDTM, etc.) • Data mapping and transformation • Data validation and quality processes • Proven experience managing enterprise sponsor or CRO relationships across multiple studies or programs • Deep understanding of clinical trial workflows, site operations, and regulatory requirements • Experience working with eSource, EDC, CTMS, or related clinical platforms • Demonstrated ability to lead complex, data intensive, cross functional programs

🏖️ Benefícios

• Work from anywhere • Unlimited PTO • 401k company match • Healthcare • Dental • Vision (Company Paid 100%) • Life insurance • Professional development • Work From Home Expense Reimbursement