Director – Salesforce Delivery Lead

🕒 Julho 7

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $171.000 - $235.000 / ano

⏰ Tempo Integral

🟠 Sênior

👔 Diretor

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CrossCountry Consulting

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

🏥 Saúde

🏨 Hospitalidade

💼 Consultoria

💰 $1.500.000 Venture Round em 2021-02

Healthcare • Hospitality • Consulting

A CrossCountry Consulting é uma empresa de consultoria empresarial que oferece soluções integradas para gestão financeira e de riscos. Sua expertise inclui contabilidade técnica, reporting financeiro, otimização da contabilidade operacional e gestão integrada de riscos. A empresa também é especializada em transformação habilitada por tecnologia, apoiando organizações com transformação de finanças, transformação de dados e analytics. A CrossCountry Consulting atende a diversos setores, como serviços financeiros, ciências da vida, tecnologia, mídia, telecomunicações, mercado imobiliário, hotelaria e contratos governamentais. Com foco em finanças estratégicas, a empresa apoia clientes em operações como preparação para IPO, fusões e aquisições (M&A) e desinvestimentos. Seu objetivo é gerar valor presente e futuro para os negócios, colaborando com CFOs, investidores de private equity e líderes corporativos para resolver desafios atuais e preparar o caminho para o sucesso futuro.

Descrição

• Own the delivery success and commercial performance of your portfolio, ensuring projects adhere to internal standards and maintain a sustainable risk profile. • Collaborate with Client Account Leads on account planning, identifying opportunities to expand current engagements by co-creating value with your clients. • Lead and coach a diverse team of consultants, prioritizing their professional growth and career progression alongside delivery excellence. • Manage accurate resource and financial forecasts for your portfolio, identifying utilization risks before they impact the business. • Establish and maintain the delicate balance between client priorities, CCC business strategy, and the needs and quality-of-life considerations of our people. • Contribute to developing and implementing firm-approved, AI-enabled solutions for clients, in accordance with company policies on data protection, intellectual property, and professional standards. • Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processes. • Work across delivery functions—including Architects, Developers, and Resource Operations—to ensure our teams are set up for success every day. • Oversee client accounts, projects, and engagements, including work plans, staffing, timelines, fee negotiations, and budgets throughout all lifecycle phases, covering strategy, goal setting, deliverables, and maintaining an integrated project plan. • Lead business development efforts and market a full range of services to prospective clients, leveraging existing relationships to generate new opportunities. • Develop timely resolutions to issues, mitigate risks, and address project team conflicts. • Create delivery methodologies and new service offerings. • Manage teams and people by tracking and directing performance against objectives while encouraging continuous improvement and innovation.

🎯 Requisitos

• 12+ years of experience implementing Salesforce, configuring Salesforce, leading Salesforce optimization projects, and providing Salesforce managed services. • Experience covering all aspects, from planning and delegation to process flow discovery, functional/technical design, training, testing, go-live support, and project management. • Proven experience in identifying new growth and shared revenue opportunities by collaborating with sales leadership to generate new business, expand existing relationships, and increase bookings. • Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation. • Continuous Learning Mindset: Openness to learning and applying emerging technologies including AI and automation in alignment with firm policies and client standards. • A strong commitment to mentoring and leading teams while efficiently implementing new ideas and initiatives. • Willingness to travel up to 30%. Travel varies based on client preferences. • 10+ years of experience in professional services.

🏖️ Benefícios

• comprehensive healthcare options, including medical, dental, and vision coverage • flexible spending accounts • 401(k) with company matching • generous parental and maternity leave policies • technology stipends • wellness reimbursement programs