IT Infrastructure Manager

🕒 Julho 15

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💻 Suporte de TI

👻 Score fantasma 26%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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CrossCountry Mortgage, LLC

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

💸 Finanças

💰 $400.000.000 Debt Financing em 2021-11

Finance

CrossCountry Mortgage, LLC é uma das principais instituições de crédito imobiliário de varejo dos Estados Unidos, oferecendo uma variedade de soluções de financiamento para compradores de imóveis, proprietários que desejam refinanciar e quem busca crédito com garantia do imóvel (home equity). A empresa oferece um portfólio completo de serviços, incluindo empréstimos para compra de imóveis, refinanciamento de financiamentos imobiliários e linhas de crédito com garantia do imóvel (HELOC). A empresa se orgulha de ajudar os clientes a navegar pelo processo de compra do imóvel com facilidade, sejam compradores de primeira viagem ou investidores experientes. Reconhecida por suas taxas de juros competitivas e pelo processamento ágil dos empréstimos, a CrossCountry Mortgage busca apoiar seus clientes na conquista da casa própria e de seus objetivos financeiros.

Descrição

• Lead a team responsible for the engineering, delivery, modernization, and continuous improvement of enterprise infrastructure platforms • Develop and execute short- and long-term infrastructure roadmaps supporting business growth, modernization, and operational resilience • Translate enterprise technology objectives into infrastructure plans across hybrid cloud, AWS, Azure, networking, identity, endpoint foundations, collaboration platforms, and core enterprise services • Define and maintain infrastructure engineering standards, reference architectures, design patterns, documentation expectations, and operational readiness requirements • Drive scalable, repeatable infrastructure delivery through automation, Infrastructure as Code, standard templates, reusable patterns, and disciplined change management • Partner with Enterprise Architecture, Security & Risk, Technology Operations, PMO, business technology stakeholders, and vendors • Lead the design, engineering, and implementation of infrastructure solutions across cloud, on-premises, networking, identity/IAM, Microsoft 365, collaboration tools, and endpoint platforms • Oversee infrastructure project delivery from intake through design, implementation, testing, documentation, transition, and operational handoff • Drive infrastructure modernization, lifecycle management, cloud adoption, platform consolidation, technical debt reduction, and service improvement • Ensure monitoring, alerting, logging, backup, recovery, capacity, performance, security, and support requirements are addressed before operational transition • Provide leadership for network engineering, identity and access, Microsoft 365, endpoint foundations, disaster recovery, business continuity, and infrastructure resilience • Participate in major incident reviews, root cause analysis, remediation planning, escalation support, and continuous improvement • Provide executive-ready updates on initiatives, risks, progress, resource needs, dependencies, and decision points • Define and track KPIs related to infrastructure delivery, platform health, project execution, automation, technical debt reduction, and operational readiness • Lead, coach, and develop infrastructure engineers and technical professionals; manage goals, capacity, assignments, feedback, hiring, onboarding, and professional development • Manage vendor relationships, technology evaluations, renewals, support agreements, procurement, budget planning, forecasting, cloud cost management, licensing reviews, and cost optimization • Partner with PMO and IT leadership to manage the infrastructure project portfolio and prioritize demand

🎯 Requisitos

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience • One or more industry-recognized certifications in cloud technologies, infrastructure automation, project management, cybersecurity, networking, endpoint management, or IT service management, preferred • 8+ years of progressive experience in infrastructure engineering, platform engineering, cloud infrastructure, network engineering, systems engineering, or related technology roles • 3+ years of experience leading infrastructure, platform, systems, network, or cloud engineering teams • Advanced experience delivering infrastructure solutions in a hybrid enterprise environment • Experience leading infrastructure projects from design through implementation, documentation, transition, and support readiness • Experience with Infrastructure as Code and automation tools such as Terraform, CloudFormation, Bicep, Ansible, PowerShell, Python, Bash, or similar technologies • Experience with CI/CD, Git-based workflows, release management, configuration management, and repeatable deployment practices • Experience with Microsoft 365, collaboration platforms, endpoint platform foundations, and enterprise productivity services • Experience with ITSM practices, change management, incident/problem management, operational readiness, and production support transition • Advanced experience in vendor management, budgeting, cost analysis, and infrastructure investment planning • Experience working in a regulated or security-conscious environment; financial services or mortgage industry experience, preferred • Advanced technical knowledge of AWS, Azure, hybrid infrastructure, virtualization, Windows and Linux server platforms, enterprise storage, backup/recovery, networking, and identity platforms • Advanced knowledge of Active Directory, Microsoft Entra ID, SSO, MFA, conditional access, privileged access, and identity lifecycle management • Knowledge of LAN/WAN, SD-WAN, DNS, DHCP, VPN, firewalls, routing, switching, load balancing, cloud networking, and network segmentation • Knowledge of AWS is required; Azure experience, preferred • Advanced understanding of infrastructure architecture, cloud architecture, networking, identity and access management, Microsoft enterprise platforms, automation, and operational support models • Advanced understanding of monitoring, logging, alerting, observability, capacity planning, performance management, and service reliability practices • Comfortable operating in a large, complex, and rapidly evolving organization • Skilled in leadership, strategic planning, decision-making, communication, cross-functional partnering, analytical problem-solving, talent development, process improvement, and standards enhancement • Occasional work outside standard business hours may be required • Must be able to work remotely in the USA

🏖️ Benefícios

• Competitive compensation plan • Medical insurance • Dental insurance • Vision insurance • 401(k) • Company-provided short-term disability • Employee assistance program • Wellness program • Robust benefits package • Professional development • Remote work arrangement