Senior Product Manager – Bill Payment

🕒 Maio 16

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $119.837 - $191.735 / ano

⏰ Tempo Integral

🟠 Sênior

✅ Gerente de Produto

🦅 Patrocina Visto H1B

info

🗣️🇺🇸🇬🇧 Inglês obrigatório

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CSG

5001 - 10000 funcionários

Fundada em 1982

A CSG é líder em soluções inovadoras de engajamento do cliente, gestão de receita e pagamentos que transformam experiências comuns em experiências extraordinárias. Nossa arquitetura cloud-first e um foco obsessivo no cliente ajudam empresas ao redor do mundo a lançar novos serviços digitais, expandir para novos mercados e criar experiências dinâmicas que atraem novos clientes e fortalecem a fidelidade à marca. Há mais de 40 anos, as tecnologias e as pessoas da CSG têm ajudado algumas das marcas mais reconhecidas do mundo a resolver seus desafios de negócios mais complexos e a evoluir para atender às demandas da economia digital atual, com soluções preparadas para o futuro que promovem experiências excepcionais ao cliente. Com mais de 5.000 colaboradores em mais de 20 países, a CSG é o parceiro tecnológico de confiança de líderes globais em telecomunicações, varejo, serviços financeiros e saúde. Nossas soluções geram resultados concretos para mais de 900 clientes em mais de 120 países.

Descrição

• Be involved with product throughout all stages of life cycle (conception, definition, development, release and post-release activities). • Gather data on new product ideas and evaluates them for financial and market potential. • Work with product development on new products and current product enhancements. • Ensure achievement of strategic revenue objectives for the product. • Play a proactive role in product planning and design to ensure the product is differentiated from competitors. • Work closely with training, sales, customer support and product support on positioning products, designing demos, developing training courses, etc. • Identify market needs and opportunities to enhance Invoice and Bill Payment products and create execution plans to capitalize on these opportunities. • Remain connected to customers to ensure merchant and partner experience continues to evolve in line with market needs and company revenue and profitability goals. • Manage and report on the key metrics for the initiatives associated with Merchant and Partner Onboarding experience. • Partner with sales, marketing, and operations to develop our strategic go-to-market approach, roadmaps, etc. • Work with R&D and Operations teams via the Epic intake processes to create operationally sound products and ensure product availability. • Partner with R&D and developers to enhance/evolve Invoice and Bill payment products in line with overall product roadmap and vision. • Lead and mentor a small team, including Product Managers and Associate Product Managers.

🎯 Requisitos

• Bachelor’s degree in Computer Science, related field or equivalent experience • 8+ years of B2B2C product management experience, including ownership of product strategy, roadmap prioritization, and delivery in a cross-functional environment. • Demonstrated success influencing senior stakeholders, making data-informed tradeoffs, and 3+ years of leading/coaching other Product Managers. • Excellent stakeholder management and communication skills; able to synthesize complex topics and drive decisions across diverse audiences. • Strong product craftsmanship: roadmap prioritization, requirement definition, acceptance criteria, and end-to-end lifecycle ownership. • Hands-on experience with Design Thinking, Lean product management, and experimentation methods (e.g., hypothesis-driven development, MVPs, A/B tests). • Detail-oriented with strong organizational skills; able to manage multiple priorities, dependencies, and timelines with high quality. • Analytical and data-informed decision making; ability to define KPIs, interpret insights, and measure product outcomes. • Prior experience with writing SQL queries and end-to end management of Power BI reports and dashboards. • Proficiency with other Microsoft Office applications. • Ability to read, write, speak, and understand English in a professional business environment.

🏖️ Benefícios

• Work from Home • Employee Belonging Groups • Healthcare: Dental, Medical, and Vision • Paid Vacation, Volunteer, and Holiday Time Off • And so much more!

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