Solution Engineer

🕒 6 dias atrás

⛰️ Colorado – Remoto

⛰️ Colorado – Remote

💵 $108.943 - $174.305 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

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CSG

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

Fundada em 1982

💼 Consultoria

🏥 Saúde

📦 Logística

Consulting • Healthcare • Logistics

A CSG é líder em soluções inovadoras de engajamento do cliente, gestão de receita e pagamentos que transformam experiências comuns em experiências extraordinárias. Nossa arquitetura cloud-first e um foco obsessivo no cliente ajudam empresas ao redor do mundo a lançar novos serviços digitais, expandir para novos mercados e criar experiências dinâmicas que atraem novos clientes e fortalecem a fidelidade à marca. Há mais de 40 anos, as tecnologias e as pessoas da CSG têm ajudado algumas das marcas mais reconhecidas do mundo a resolver seus desafios de negócios mais complexos e a evoluir para atender às demandas da economia digital atual, com soluções preparadas para o futuro que promovem experiências excepcionais ao cliente. Com mais de 5.000 colaboradores em mais de 20 países, a CSG é o parceiro tecnológico de confiança de líderes globais em telecomunicações, varejo, serviços financeiros e saúde. Nossas soluções geram resultados concretos para mais de 900 clientes em mais de 120 países.

Descrição

• Support the end-to-end sales process in conjunction with the Sales Manager/Director • Conduct opportunity qualification meetings to help determine whether CSG’s solutions can address the business needs of a prospective customer or an existing customer with a new solution opportunity • Facilitate requirements gathering workshops to gain an initial understanding of the prospect’s core business, key business challenges, business processes, high level requirements, systems and integration strategy • Build and present tailored demonstrations aligned to the prospect’s needs based on the initial meetings and workshops • Create Solution description documents to detail the proposed solution the prospect may implement outlining the business goals, key challenges that will be addressed and the benefits the solution will provide • Respond to Requests for Information and Requests for Proposal and work closely with the Sales Manager/Director, Customer Relationship Manager, and Product Management to compile the response • Support post activities such as presentations, scenario/use case based demonstrations and Proof of Concepts • Manage and deliver other pre-sales related activities required to achieve a successful sales “win” such as Cost Benefit Analysis (customer data)

🎯 Requisitos

• Bachelor’s degree or relevant work experience • 5+ years’ experience in the print and mail space, billing systems/software with measurable successful results OR 5+ years’ experience of implementing/consulting/supporting billing and customer care software • Strong technical background and can talk to integration efforts around BSS systems to produce an overall customer ‘solution’ • Understand web services/API specifications • Previous experience working in a consultative solution selling pre-sales role • Strong public speaking capability – comfortable, confident, engaging and credible with large or small audiences • Demonstrable experience working with Cloud based architectures • Excellent written and verbal presentation skills • Strong desire and ability to travel • Effective interpersonal skills and relationship building at all levels including C-level executives • Solid work ethic and desire to continually learn • Strong time management and organizational skills

🏖️ Benefícios

• This role is eligible for a bonus opportunity.