Senior IT Specialist, Near Shore

🕒 Outubro 29

🇦🇷 Argentina – Remoto

⏰ Tempo Integral

🟠 Sênior

💻 Suporte de TI

👻 Score fantasma 15%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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CSG Inc.

SiteLinkedInTodas as Vagas

1 - 10 funcionários

💼 Consultoria

📦 Logística

📣 Marketing

Consulting • Logistics • Marketing

Quando a CSG IT Inc foi fundada em 1998, a indústria da tecnologia estava em plena expansão. Nosso foco era ajudar pequenas empresas a fornecer suporte técnico e manutenção contínua de sistemas, incluindo atualizações e backups.

Descrição

• Serve as primary technical contact and project manager for complex client onboardings, infrastructure overhauls, and cloud migrations • Lead project scoping, timeline management, milestone tracking, and status communications with senior client staff and executives • Build, configure, secure, and optimize Microsoft 365 tenants and licensing • Manage Exchange Online environments, mail flow, shared mailboxes, hygiene policies, retention, SPF, DKIM, and DMARC • Lead detection, triage, containment, and remediation of complex security incidents • Assess client environments against CIS, NIST, and HIPAA benchmarks and deliver improvement roadmaps • Generate and present reports on tenant health, endpoint compliance, security posture, ticket trends, and license utilization • Research and evaluate IT vendors, hardware, and cloud software solutions • Design and deploy Microsoft Intune device profiles and custom single-app and multi-app kiosk implementations • Administer Microsoft Entra ID, Conditional Access, MFA, SSO, RBAC, and hybrid identity configurations • Audit, document, remediate, and migrate inherited Microsoft 365 and Azure environments • Administer Google Workspace and coordinate third-party API integrations • Configure and manage cloud VoIP, softphones, call routing, auto-attendants, and Microsoft Teams Phone integrations • Lead Tier 3 escalations and assist with Tier 1 and Tier 2 ticket overflow • Use PowerShell for automation, provisioning, reporting, and bulk policy updates • Author SOPs, incident response runbooks, network topology maps, and client transition guides

🎯 Requisitos

• Must be legally residing and eligible to work as an independent contractor in Argentina • 5+ years of hands-on IT systems, networking, and cloud administration experience • At least 2+ years in an MSP or multi-tenant enterprise environment • Experience serving as a project manager or primary technical liaison with C-suite and executive client stakeholders • Deep expertise in Microsoft 365 tenant administration, Exchange Online mail flow, Microsoft Entra ID, and licensing optimization • Experience investigating and responding to security incidents, analyzing audit logs, and configuring Defender threat protection policies • Hands-on experience with Microsoft Intune, Autopilot, compliance baselines, Win32 application packaging, and dedicated Intune Kiosk mode profiles • Ability to analyze tenant and infrastructure data into executive summaries and health reports • Experience administering Google Workspace alongside Microsoft environments • Experience supporting cloud VoIP systems and networking fundamentals including firewalls, VLANs, VPNs, DNS, and DHCP • Strong working knowledge of PowerShell scripting for Microsoft 365 and Entra automation • Fluent/Bilingual English proficiency at C1/C2 level • Relevant industry certifications are preferred, including MS-102, SC-200, SC-300, AZ-104, or MD-102 • Formal project management training or certifications such as CAPM, PMP, or Agile/Scrum is preferred • Understanding of HIPAA, SOC 2, and CIS Controls is preferred • Experience with VMware ESXi, Hyper-V, and modern RMM/PSA platforms is preferred • Familiarity with Veeam, Datto, or Acronis backup and disaster recovery solutions is preferred • Must maintain a dedicated, quiet home office with reliable high-speed internet and backup power • Must be available and responsive during standard US operating hours

🏖️ Benefícios

• 100% remote work • Dedicated, quiet home office setup • High-speed, reliable fiber/broadband internet requirement • Backup power solutions requirement

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