Senior Client Relationship Manager

🕒 Julho 27

🌺 Hawaii – Remoto

🌺 Hawaii – Remote

⏰ Tempo Integral

🟠 Sênior

💰 Gerente de Contas

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

CuraLinc Healthcare

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 1980

🏥 Saúde

👥 RH Tech

🤝 B2B

💰 Private equity em 2024-09

Healthcare • HR Tech • B2B

A CuraLinc Healthcare é uma provedora de saúde comportamental para funcionários, com foco clínico e programas de assistência ao empregado (Employee Assistance Program - EAP), que oferece benefícios de saúde mental para empregadores e coordenação de cuidados. A empresa conecta os funcionários a tratamentos clinicamente adequados—terapia, coaching, psiquiatria de acesso rápido, tratamento para transtornos de uso de substâncias e suporte de clínicos licenciados 24 horas por dia—complementados por tecnologia, como um Assistente de Cuidados por IA para melhorar o engajamento e a detecção precoce de riscos. A CuraLinc enfatiza programas financeiramente sustentáveis com resultados mensuráveis (afirmando atender ~22 milhões de membros, ~4. 400 clientes, tempo de atendimento inferior a 1 dia, e um forte ROI), voltados para líderes empresariais e de benefícios que buscam soluções escaláveis e baseadas em evidências para saúde mental no local de trabalho.

Descrição

• Manage And Grow Client Relationships: Act as the Primary Point of Contact for a Defined Book of Complex EAP and Wellness Clients, Maintaining and Growing Business Relationships by Delivering a Strategic, Value-Added Experience, Leading Proactive Renewal Efforts, and Identifying Opportunities to Expand Services in Alignment with Each Client's Long-Term Goals • Provide Consultative Recommendations and Evaluate Program Performance: Offer Strategic and Consultative Recommendations to Help Clients Maximize The Value of Their EAP and/or Wellness Programs, Applying Deep Knowledge of Behavioral Health Trends to Translate Program Insights Into Actionable Strategies — While Continuously Evaluating Program Performance Through Executive-Level Business Reviews, ROI Analysis, and Close Coordination with Clinical and Operations Teams • Develop Client-Specific Engagement Strategies: Collaborate with Client Plan Sponsors and Their Brokers to Develop and Implement Tailored Engagement Strategies for EAP and/or Wellness Programs, Leveraging Knowledge of Workforce Demographics and Organizational Culture to Design Impactful, Multi-Channel Communication Campaigns That Drive Sustained Employee Participation • Coordinate Benefit Integration and Understand Product Suite: Navigate Complex, Multi-Vendor Benefit Environments to Ensure CuraLinc's EAP and Behavioral Health Services Integrate Seamlessly with a Client's Other Benefit Plan Components — While Maintaining a Comprehensive Understanding of CuraLinc's Product Suite, Market Trends, and Competitive Landscape to Serve as a Trusted Advisor to Clients, Brokers, and Consultants • Represent CuraLinc Healthcare: Represent CuraLinc at Both Live and Virtual Client Presentations, Finalist Meetings, Health Fairs, and Industry Events — Presenting Program Outcomes and Strategic Recommendations with Confidence and Authority, Reinforcing CuraLinc's Position as a Leader in Employer-Sponsored Mental Health • Coach, Collaborate, And Contribute to Team Success: Mentor and Support Junior Client Relationship Team Members While Actively Contributing to Team Meetings, Cross-Functional Initiatives, and Leadership Requests — Fostering a High-Performing, Collaborative Team Culture That Reflects CuraLinc's Mission and Values

🎯 Requisitos

• Three or More Years of Business-to-Business Account Management Experience • Healthcare, Employee Benefits or Insurance Account Management Experience is Preferred (EAP, PBM, UM, Wellness, TPA, Carrier, Broker, etc.) • Bachelor's Degree Preferred • Working Knowledge of Microsoft Office Suite • Strong presentation and Communication Skills

🏖️ Benefícios

• 100% company-paid single tier medical insurance • PTO • 401(k) with match • Dental insurance • Vision insurance • Life insurance • Disability insurance