Account Executive – East

🕒 Janeiro 12

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Cyara

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2011

🤖 Inteligência Artificial

☁️ SaaS

📡 Telecomunicações

💰 Private Equity Round em 2022-01

Artificial Intelligence • SaaS • Telecommunications

Cyara é uma plataforma de garantia de experiência do cliente liderada por inteligência artificial que oferece soluções abrangentes para monitorar, testar e otimizar jornadas do cliente em vários canais. A plataforma suporta testes integrados de URAs, chatbots, interações de voz ao vivo e centrais de contato em nuvem, garantindo interações e experiências impecáveis. A abordagem inovadora da Cyara utiliza bots sofisticados para simular interações reais com clientes, identificar problemas e melhorar o desempenho antes que qualquer impacto ao cliente ocorra. Com sua interface amigável e sem necessidade de codificação, a Cyara permite que as empresas inovem mais rapidamente, mitiguem riscos e mantenham um foco centrado no cliente ao mesmo tempo em que alcançam significativo retorno sobre investimento e economia de custos. Confiada por empresas líderes em tecnologia, seguro de saúde e seguro de automóveis, a Cyara desempenha um papel crucial na melhoria da satisfação do cliente e eficiência operacional.

Descrição

• Develop a comprehensive plan for achieving assigned quotas within a fiscal period, incorporating Territory Planning, Account Planning, and Close/Win Planning. • Regularly update and maintain planning tools to facilitate cross-functional discussions, deal reviews, and engagement with Executives. • Efficiently manage your time and calendar to ensure the completion of essential tasks and responsibilities. • Recognize expectations and proactively address any obstacles that may hinder meeting those expectations, communicating with your manager as needed. • Assess opportunities in the pipeline to derive accurate forecasts for a given time period, ensuring forecasts are within a 10% +/- margin at week 8 forecast. • Identify the correct buyers for Cyara's solutions and services. • Execute company campaigns, meet outbound call and email targets with high-quality leads that can be converted into opportunities. • Possess a deep understanding of the value provided by Cyara solutions and services. • Articulate the value proposition of Cyara as a company, emphasizing its competitive advantages. • Recognize negotiation opportunities and effectively use trading and bargaining techniques with customers to achieve mutually beneficial outcomes. • Appropriately leverage discounts and promotions as economic levers during negotiations. • Demonstrate the ability to overcome obstacles and secure contract agreements and purchase orders. • Exhibit in-depth knowledge, accuracy, and skill in positioning Cyara as a company and its solutions. • Understand relevant competitors, their strategies, and how Cyara compares. • Address competitor advantages raised by buyers and successfully sell against competitors.

🎯 Requisitos

• 5+ years proven SaaS sales experience. • Professional demeanour with a positive attitude, focusing on problem-solving and "How can I" rather than dwelling on challenges. • Collaboration with colleagues globally, proactively contributing to the success of both your immediate team and the larger organization. • Commitment to fostering a collaborative environment and working together to achieve team goals. • Solid technical acumen in order to add value to customer discussions and translate product strengths into business benefits • Proven track record in closing deals • Experience selling AI backed solutions. • Strong time management skills and high degree of self-motivation. • Strong work ethic with a desire to drive for results. • Deep commercial awareness and successful business management track record • Demonstrated experience of selling to high-value contracts involving multiple decision makers • Experienced background in developing and managing commercial relationships • Excellent presentation skills • Must be highly organized, resilient & motivated to sell • Proficient in CRM tools, ie. Hubspot, Salesforce or other.

🏖️ Benefícios

• Medical, Dental, and Vision Insurance • Flexible Spending Accounts • Flexible work schedules and remote first environment • Unlimited Time Off in addition to paid holidays • Life and disability programs • 401(k) matching program