Solutions Engineer – Expansion

🕒 3 dias atrás

🌽 Illinois, Wisconsin – Remoto

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⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

🦅 Patrocina Visto H1B

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👻 Score fantasma 10%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Darktrace

Darktrace

1001 - 5000 funcionários

Fundada em 2013

🔒 Cibersegurança

🤖 Inteligência Artificial

💰 Post-IPO Secondary - Darktrace em 2020-03

Cybersecurity • Artificial Intelligence

A Darktrace é uma empresa de cibersegurança nativa em IA que oferece detecção e resposta autônoma em ambientes de rede, e-mail, nuvem, endpoint, tecnologia operacional e identidade. Sua ActiveAI Security Platform utiliza modelos de machine learning que aprendem de forma autônoma o padrão único de uma organização para identificar ameaças novas e sutis, fornecer detecção em tempo real e tomar ações autônomas direcionadas para conter ataques. A Darktrace atende empresas e organizações em todo o mundo com produtos de segurança baseados em nuvem e IA, investigações de ameaças, serviços de prontidão para incidentes e integrações para uma resiliência cibernética abrangente.

Descrição

• Partner with Expansion Account Executives and Technical Success Managers to drive growth within existing customers • Lead the technical expansion process through discovery, solution alignment, use case development, and value realization • Shape account strategy, uncover growth opportunities, and demonstrate measurable outcomes across the customer lifecycle • Lead technical strategy for upsell, cross-sell, and renewals • Identify expansion opportunities, risks, and technical whitespace • Build credibility with Security, IT, and Cloud stakeholders • Conduct ongoing discovery of customer environments, threats, and adoption gaps • Translate insights into new use cases and expansion opportunities using MEDDPICC • Align solutions to business outcomes, ROI, and success metrics • Expand and optimize deployments across Darktrace’s core and cross-platform products • Design scalable solutions across hybrid, multi-cloud, and existing security stacks including SIEM, SOAR, EDR, and NGFW • Advise on integrations, performance, and architectural trade-offs • Align solutions to SOC workflows including triage, investigation, and response • Reduce alert fatigue and improve analyst efficiency • Advance customers toward proactive, AI-driven security operations • Engage technical and executive stakeholders with tailored messaging • Translate capabilities into business value including ROI, efficiency, and risk reduction • Influence decisions through consultative, insight-driven conversations • Partner with Account Executives on opportunity qualification, deal strategy, and forecasting • Support account planning, QBRs, and prioritization of high-impact initiatives • Work with Customer Success, Professional Services, Support, Product, and Engineering • Drive adoption, resolve challenges, and provide product feedback

🎯 Requisitos

• Experience in Solutions Engineering, pre-sales, or technical account roles in cybersecurity/SaaS • Strong knowledge of networking, cloud (AWS/Azure/GCP), and security architectures • Familiarity with SOC tools (SIEM, SOAR, EDR/XDR) and complex environments • Proven ability to expand accounts, design solutions, and influence stakeholders • Strong communication, analytical, and consultative selling skills • Fundamental understanding of AI technologies (LLM, ML, NLP) • Bachelor’s degree or higher preferred (or equivalent experience) • Relevant Cloud, Security, and/or AI certifications are a plus

🏖️ Benefícios

• 100% medical, dental and vision insurance, plus dependents • Paid parental leave • Pet insurance Discount • Life insurance • Commuter benefits • 401(k) • Employee Assistance Program • Skills, learning and development opportunities

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