Key Account Manager

🕒 Ontem

⛰️ Colorado, Oregon, +2 estados a mais – Remoto

⛰️ Colorado – Remote 🌲 Oregon – Remote 🏰 Missouri – Remote ☕ Washington – Remote

💵 $25 - $39 / hora

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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DAT Freight & Analytics

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 1978

🚗 Transporte

🏢 Corporativo

Transport • Analytics • Enterprise

DAT Freight & Analytics é um fornecedor líder de serviços de mercado de frete rodoviário e de análise de dados na América do Norte. A empresa opera a maior rede de transações de frete, oferecendo soluções para transportadoras, corretores e embarcadores para combinar cargas com caminhões de forma eficiente a tarifas ótimas. Com serviços como faturamento de frete, quadros de cargas, análises de tarifas e cartões de combustível, a DAT apoia a indústria de logística e transporte ao fornecer insights críticos de mercado e ferramentas operacionais. Fundada em 1978 e sediada em Beaverton, Oregon, a DAT é uma unidade de negócios da Roper Technologies.

Descrição

• Manage a designated portfolio of 150 to 200 high-value accounts. • Achieve targets for account retention and identify and execute growth opportunities (upsell/cross-sell). • Proactively monitor and report on key account performance metrics, ensuring client satisfaction and achieving revenue targets. • Serve as the primary point of contact for resolving customer issues related to billing, contracts, and service adjustments (e.g., invoice questions, downgrades, cancellations). • Act as a strategic consultant to customers, leveraging in-depth market knowledge of the full truckload marketplace to prescribe complex, multi-product SaaS and data solutions that address their most pressing operational and financial challenges. • Partner with Product, Marketing, Legal, and Finance teams to secure resources, negotiate favorable national contracts, and champion customer needs, ensuring a superior end-to-end customer experience. • Utilize and maintain Salesforce as the system of record for all account intelligence, pipeline management, and strategic initiatives, ensuring a high level of data integrity and sales process rigor.

🎯 Requisitos

• Bachelor's Degree is required. • Minimum of 3+ years of professional experience in Key Account Management, Sales, or a related commercial role. • 3+ years of experience in transportation/logistics or within the SaaS (Software as a Service) industry serving the transportation sector is required. • Demonstrated ability to manage a large portfolio of accounts while achieving retention and growth targets. • Exceptional skills in building and maintaining strong client relationships, including C-suite and primary decision-makers. • Strong analytical skills for reviewing product usage, adoption data, and key performance indicators (KPIs). • Proficiency with CRM software (e.g., Salesforce) and experience tracking deal stages, forecasts, and renewal activities. • Excellent communication, presentation, and negotiation skills.

🏖️ Benefícios

• Medical, Dental, Vision, Life, and AD&D insurance • Parental Leave • Flexible Time Off (FTO) program • An additional 10 holidays of paid time off per calendar year • 401k matching (immediately vested) • Employee Stock Purchase Plan • Short- and Long-term disability sick leave • Flexible Spending Accounts • Health Savings Accounts • Employee Assistance Program • Additional programs - Employee Referral, Internal Recognition, and Wellness • Free TriMet transit pass (Beaverton Office) • Competitive salary and benefits package • Work on impactful projects in a cutting-edge environment • Collaborative and supportive team culture • Opportunity to make a real difference in the trucking industry • Employee Resource Groups