Director – Clinician Experience

🕒 Julho 17

⛰️ Colorado – Remoto

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💵 $115.000 - $183.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

👻 Score fantasma 45%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of DaVita Kidney Care

DaVita Kidney Care

10.000+ funcionários

Fundada em 1994

🏥 Saúde

⚕️ Seguro de Saúde

💰 Post-IPO Debt em 2021-02

Healthcare • Healthcare Insurance

DaVita Kidney Care é uma empresa líder em saúde que oferece diálise e tratamentos relacionados para pacientes com doença renal. Comprometida em melhorar a qualidade de vida de seus pacientes, a DaVita foca em oferecer cuidado renal integrado e em apoiar sua equipe diversa de profissionais de saúde, incluindo enfermeiros, nutricionistas, assistentes sociais e técnicos de atendimento ao paciente. A empresa valoriza uma cultura forte, o desenvolvimento de carreira e benefícios abrangentes para criar um ambiente de trabalho inclusivo e de apoio para seus colaboradores.

Descrição

• Develop and execute the multi-year clinician experience strategy across RN, PCT, SW, and RD disciplines • Analyze turnover, engagement, and exit data to identify systemic issues and design targeted interventions • Partner with senior leadership to align clinician experience initiatives with Village-wide strategic goals • Lead high-impact programs designed to improve retention and economic mobility • Oversee standardization of key facility roles to ensure role clarity, job satisfaction, and top-of-license practice • Manage scaling and adoption of clinical engagement programs, awards, and recognition initiatives • Collaborate with People Services, Clinical Enterprise, Operations, and IT on workflow improvements and technology solutions, including AI enablement and automation • Navigate matrixed structures to influence stakeholders and drive change management • Establish and maintain continuous clinician feedback loops • Ensure frontline input shapes corporate policy, tools, and training • Present clinician insights and program outcomes to executive stakeholders • Advise senior executive leadership, including the CNO, CMO, CPO, and Operations executives • Drive multi-million-dollar clinical investments and translate enterprise vision into measurable operational impact

🎯 Requisitos

• Master's degree in Nursing (MSN), Healthcare Administration (MHA/MBA), or related field preferred • Active RN licensure preferred • Proven track record leading large-scale clinical, operational, or system-level transformation initiatives in complex healthcare organizations • Ability to evaluate emerging healthcare technologies, clinical AI use cases, and digital tools • Experience designing seamless user journeys for frontline clinicians • High emotional intelligence and persuasive communication skills • Experience influencing C-suite stakeholders, multidisciplinary committees, and field leaders • Strong analytical acumen • Experience utilizing business intelligence, workforce metrics, and performance analytics to measure clinical and operational ROI • Commitment to and role model of DaVita’s values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment, and Fun • Deep empathy and understanding of the day-to-day realities, workflows, and challenges of clinic life for RNs, PCTs, SWs, and RDs • Self-directed; able to function independently and as a member of a team • Strong written, verbal, and interpersonal communications skills • Ability to listen effectively and communicate complex information to a diverse audience • Collaborative and relationship-building skills • Ability to interact positively with teammates at all levels and build coalitions • High emotional intelligence and change management expertise • Ability to influence without direct authority • Organizational, analytical, reasoning, critical thinking, and problem-solving skills

🏖️ Benefícios

• Medical insurance • Dental insurance • Vision insurance • 401(k) match • Paid time off • PTO cash out • Family resources • EAP counseling sessions • Access to Headspace® • Backup child and elder care • Maternity/paternity leave • Professional development programs • On-demand virtual leadership and development courses through DaVita’s online training platform StarLearning

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