Senior Software Implementation Consultant

🕒 6 dias atrás

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Dayshape

51 - 200 funcionários

Fundada em 2016

🤖 Inteligência Artificial

🏢 Corporativo

☁️ SaaS

Artificial Intelligence • Enterprise • SaaS

Dayshape é um fornecedor líder de software de gestão de recursos inteligente movido por IA. A plataforma da empresa otimiza o agendamento de recursos com IA avançada que processa milhares de opções por segundo, oferecendo recursos avançados, como finanças de projetos em tempo real, agendamento com gráfico de Gantt, além de relatórios e painéis robustos. As soluções da Dayshape se concentram em maximizar eficiência, escalabilidade e rentabilidade para empresas de serviços profissionais. Seu objetivo é capacitar equipes, melhorar a satisfação dos clientes e impulsionar o crescimento dos negócios através de integrações contínuas e fluxos de trabalho flexíveis.

Descrição

• Work with deep focus on 1–2 enterprise customer accounts at a time, delivering real impact through the following: • Lead workshops with business stakeholders and technical teams to understand the customer's current and future working processes and existing systems • Identify technical gaps, document requirements, design solutions, and ensure successful project delivery • Collaborate with business units to understand their needs and translate them into configuration and data specifications • Provide thorough assessments of current-state and future-state business processes to establish technical solutions and conduct cost-benefit analyses • Deliver comprehensive demos of Dayshape to new and prospective customers, contextualizing how the product can be used to transform their business processes • Design and configure complex workflows tailored to each customer's operational requirements • Run large onsite UAT sessions, managing issue trackers and tickets to ensure timely resolution, working with product to translate enhancement requests • Prepare and deliver customer 'train the trainer' training • Work with large, complex data sets • As a senior member of the team you will: • Support the wider team with technical guidance • Identify areas of improvement for customers and Dayshape's rollout methodology • Mentor less experienced members of the team • Support the production of Statements of Work by inputting into solutioning the implementation of Dayshape

🎯 Requisitos

• Extensive experience in a similar role involving consultative SaaS implementations • Strong analytical and communication skills — able to break down complex business requirements, identify practical solutions, and articulate these clearly to both business stakeholders and technical teams. • Significant experience working with or within large global enterprises, including accountancy, professional services firms, media agencies, or IT consultancies • Hands-on experience configuring complex software solutions and designing integrations with CRM and ERP solutions — experience with ADF, JSON, SQL, and JavaScript will be useful • Strong customer-facing skills; you know how to win hearts and minds and guide stakeholders through complex business change • A consultative attitude and demonstrable experience delivering solutions to customers' requirements • The ability to contextualize pain points in a customer's business and apply and configure Dayshape to drive meaningful efficiencies and improvements • A logical and analytical approach to problem-solving • Experience mentoring less experienced team members • Confidence deputizing for a Project Manager when needed, with the ability to keep projects on track and stakeholders aligned • Comfortable working autonomously in a distributed team while travelling to customer sites as needed. • The ability and attitude to contribute from day one!

🏖️ Benefícios

• 31 days' vacation per year, including public holidays, and increasing by 1 day each year to a maximum of 38 days. • Paid four-week sabbatical in your fifth anniversary year on top of your holiday entitlement. • Comprehensive medical, dental and vision benefits • Disability and life insurance • 401k • At least $1,400 per year to spend on professional and personal development. • Regular All Hands meeting for inspiration and over-communication • Monthly team events (sometimes in-person, sometimes virtual). • Volunteering time – up to 20 hours a year to participate in volunteer work. • Genuinely nice, smart people to work with, who are excited about growing our company

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