Strategic Account Director

Vaga não está no LinkedIn

🕒 3 dias atrás

🍂 Massachusetts – Remoto

🍂 Massachusetts – Remote

💵 $120.000 - $160.000 / ano

⏰ Tempo Integral

🔴 Especialista

🧑‍💼 Executivo de Contas

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DeepHealth

SiteLinkedInTodas as Vagas

11 - 50 funcionários

🏥 Saúde

💼 Consultoria

📦 Logística

💰 $225.000 Grant em 2019-08

Healthcare • Consulting • Logistics

A DeepHealth é líder global em informática da saúde impulsionada por IA, fornecendo soluções inovadoras projetadas para melhorar a eficiência operacional e a segurança clínica em radiologia. Como uma subsidiária integral da RadNet, Inc. , a DeepHealth oferece um conjunto abrangente de ferramentas de diagnóstico e imagem, incluindo o DeepHealth OS, um sistema operacional pioneiro nativo de nuvem. Suas soluções com IA apoiam programas de diagnóstico em larga escala e otimizam fluxos de trabalho em áreas como detecção de câncer de mama, próstata, pulmão e cérebro. A DeepHealth colabora com instituições de saúde líderes em todo o mundo para transformar práticas de radiologia e melhorar a prestação de cuidados.

Descrição

• Develop and execute strategic account plans for a portfolio of accounts • Build and maintain trusted relationships with senior stakeholders and executive sponsors • Partner with Sales on upsell, cross-sell, expansion, and renewal opportunities • Proactively mitigate churn risk and secure long-term contract commitments • Act as the customer advocate within the company and communicate feedback to internal teams • Maintain product and industry expertise to advise customers on best practices and value realization • Identify at-risk accounts and lead cross-functional efforts to resolve issues • Lead and document periodic Business Reviews covering account performance, value delivered, and forward-looking strategy • Serve as the primary liaison between customers and Sales, Services, Product, and Support teams • Travel domestically and internationally approximately 25–50% as needed

🎯 Requisitos

• 5+ years of experience in a Strategic Account Manager, Key Account Manager, or similar strategic sales/account management role • Bachelor's degree in Business Administration, Marketing, Healthcare, or a related field, or equivalent practical experience including clinical/radiology background • Proven track record of managing and growing complex, high-value customer accounts • Experience building relationships at the VP/C-suite level • Ability to identify growth opportunities and partner with Sales to close expansion and renewal business • Excellent negotiation, communication, and presentation skills • Proficiency with CRM and account planning tools • Ability to use data to inform account strategy • Strong business acumen and strategic thinking • Ability to translate customer goals into actionable account plans • Ability to manage multiple complex accounts while prioritizing effectively • Experience collaborating cross-functionally with Sales, Services, and Product teams • Strong relationship-building skills and attention to detail • Ability to work independently from a home office and as part of a team • Ability to travel domestically and internationally as needed • Experience in Healthcare and/or Healthcare IT preferred • Understanding of radiology workflow preferred • Familiarity with Salesforce CRM, Microsoft Suite, and Healthcare Applications/Products preferred • This position is not eligible for visa sponsorship

🏖️ Benefícios

• Remote working environment • Home office work arrangement • Opportunity to work with strategic, high-value customer accounts • Domestic and international travel opportunities