Medical Marketing – Patient Coordination Specialist

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🕒 Ontem

🏖️ New Jersey – Remoto

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⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🎯 Marketing

🚫👨‍🎓 Sem graduação necessária

👻 Score fantasma 10%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Delaware Valley University

Delaware Valley University

201 - 500 funcionários

Fundada em 1896

💼 Consultoria

🏥 Saúde

📚 Educação

Consulting • Healthcare • Education

A Delaware Valley University é uma universidade privada localizada em Doylestown, Pensilvânia, focada em educação orientada para a carreira e experiência prática, com programas fortes em agricultura, ciências biológicas e áreas aplicadas. A universidade enfatiza o aprendizado prático por meio do premiado programa Experience360, oferece graduações e pós-graduações (incluindo um Mestrado em Saúde Pública), certificados profissionais e conexões sólidas com empregadores que levam a excelentes resultados de carreira pós-graduação. A DelVal também apoia pesquisas aplicadas e parcerias na indústria em áreas como ciência de culturas, genética vegetal, nutrição e inovação agrícola.

Descrição

• Reach out to new and existing patients to facilitate appointment scheduling and confirm attendance • Schedule new patient referrals and obtain required documentation and demographics • Accurately enter patient information into the EMR system • Coordinate outgoing in-house and external referrals • Assist patients with finding appropriate facilities when needed • Support Central Scheduling during high-volume periods or staff absences • Communicate with attorneys and paralegals to obtain patient-related documents, including scripts, imaging orders, and declaration pages • Track and follow up on pending documentation and correspondence • Maintain organized records of legal and referral communications using spreadsheets and EMR tools • Liaise with law firms, referring offices, community organizations, and online vendors • Support patient outreach campaigns and referral relationship management • Identify opportunities to enhance patient engagement and streamline communication between patients and providers • Assist in managing Birdeye, ZocDoc, and other marketing vendors

🎯 Requisitos

• Minimum 2 years in a medical office, marketing, or patient coordination role • Experience with motor vehicle accident patients strongly preferred • Proficient in EMR systems • Proficient in Microsoft Office Suite • Proficient in spreadsheet management using Excel or Google Sheets • Excellent written and verbal communication skills • Professional and empathetic demeanor when interacting with patients and legal professionals • Strong attention to detail • Ability to manage multiple priorities, track tasks, and meet deadlines • Willingness to assist other departments, especially Central Scheduling, as needed • Reliable internet connection • Quiet workspace • Ability to work independently in a remote setting • Experience with medical–legal case coordination or personal injury cases preferred • Knowledge of referral management and insurance verification processes preferred • Familiarity with marketing outreach tools or CRM systems preferred, not required

🏖️ Benefícios

• Remote work arrangement • Full-time employment

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