IT Manager – Enterprise Systems

🕒 Maio 20

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Dermsquared

51 - 200 funcionários

⚕️ Seguro de Saúde

📚 Educação

☁️ SaaS

Healthcare Insurance • Education • SaaS

Dermsquared é uma plataforma líder para profissionais de dermatologia, oferecendo ferramentas de busca impulsionadas por IA, recursos clínicos, educação continuada e oportunidades de conferências para melhorar o cuidado com o paciente. A plataforma inclui funcionalidades como acesso a vídeos de especialistas, podcasts e a capacidade de se inscrever em conferências e cúpulas de dermatologia. Também oferece insights abrangentes e estratégias de gestão para várias condições e tratamentos dermatológicos. Ao aproveitar a tecnologia e o conhecimento especializado, a Dermsquared apoia dermatologistas na elevação da saúde da pele para pacientes de diferentes faixas etárias e condições.

Descrição

• Own the enterprise software portfolio: Maintain an audited inventory of software and licenses, manage renewals and vendor relationships, partner with Finance on the software budget, and eliminate waste. • Lead tool consolidation and governance: Rationalize overlapping tools, set clear standards for which platforms own which workflows, and drive adoption. Monday.com is our work OS of record — consolidating onto it and integrating with Linear, Salesforce, and Slack is a near-term priority. Handoffs should be automatic, not manual. • Project-manage software implementations: Own end-to-end delivery of new rollouts — cross-functional coordination, planning, vendor management, and adoption. Several high-priority implementations with hard deadlines land in your first six months. • Lead an operational efficiency audit: Interview every team lead to map repetitive workflows (trigger, steps, owner, time, frequency), score impact vs. complexity, and deliver a ranked agent opportunity register to the CTDO. Primary deliverable in your first 90 days. • Ensure IT operations reliability: Oversee day-to-day IT — devices, access, onboarding/offboarding, security — in partnership with our MSP. • Monitor adoption and compliance: Track tool usage, flag under-utilized investments, drive corrective action, and surface optimization opportunities to the CTDO. • Be the technology partner for the business: Go-to for department leads on tool evaluations, implementations, and IT issues; represent Technology in cross-functional planning.

🎯 Requisitos

• Demonstrated leadership essentials as described above • 4-year degree from an accredited academic institution • 5+ years in IT project management, enterprise software administration, or technology operations • Proven ability to manage a broad SaaS portfolio — renewals, contracts, vendor relationships, license governance • Hands-on PM experience delivering software implementations on time and in scope, including change management • Hands-on Monday.com experience (configuration, automation, adoption) strongly preferred. Familiarity with Salesforce, Gong, Slack, and Miro/Figma a plus. • Experience with workflow automation tools (Zapier, Make, or similar) connecting business systems • Structured thinker — runs stakeholder interviews, maps workflows, and communicates recommendations clearly • Experience partnering with managed service providers (MSPs) • Software and IT budget management experience • Healthcare, media, or education industry experience preferred

🏖️ Benefícios

• Fully remote work environment with a flexible time off policy • Dedicated professional development support, including reimbursement for approved learning and development activities. • Comprehensive wellness benefits, including medical, vision, and dental coverage, with a significant portion of premiums subsidized for employees and eligible dependents, as well as access to HSA, FSA, and Dependent Care FSA plans • Employer-paid life insurance, short-term disability, and long-term disability coverage • 401(k) retirement plan with company matching • Cell phone reimbursement for business use • Home office stipend to support a productive remote setup

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