Senior Solutions Engineer

🕒 Ontem

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $119.000 - $150.500 / ano

⏰ Tempo Integral

🟠 Sênior

💻 Engenheiro de Soluções

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DigiCert

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2003

🏥 Saúde

📦 Logística

💼 Consultoria

Healthcare • Logistics • Consulting

A DigiCert é líder global em fornecer soluções de segurança digital de alta garantia. Oferece uma ampla gama de serviços, incluindo certificados TLS/SSL, PKI (Infraestrutura de Chave Pública) e soluções de segurança para IoT (Internet das Coisas). A suíte de produtos e serviços da DigiCert inclui gerenciamento do ciclo de vida de certificados, assinatura segura para códigos e documentos, e dispositivos em diversos setores como saúde, transporte e cidades inteligentes. A empresa se concentra em garantir confiança digital com tecnologias avançadas de criptografia e verificação de identidade, preparando as organizações para os desafios da era quântica. A DigiCert é confiada pela maioria das empresas do Global 2000 para gerenciar suas necessidades de confiança digital.

Descrição

• Identify, qualify, and close new business opportunities across a defined portfolio of customer and partner accounts • Collaborate with customers, partners, and Account Managers to deliver business value • Conduct technical discovery calls to understand customer requirements, pain points, and existing infrastructure • Lead or participate in product demonstrations • Translate complex customer requirements into actionable technical solutions or configurations • Assist with scoping customer environments and recommend best-fit products or services • Provide end-to-end technical and business value guidance before and during the sales cycle • Act as a trusted technical advisor and key client contact, offering strategic insight and hands-on support • Create technical documentation, architecture diagrams, integration guides, technical proposals, and proof-of-concept plans • Deliver technical presentations demonstrating business value to external stakeholders and customers • Design customized technical solutions involving product configuration, integration planning, and API usage • Collaborate with product and engineering teams to validate feasibility or escalate edge-case needs • Support RFP/RFI responses, technical questionnaires, bids, and tenders • Partner with Account Executives and Customer Success Managers to align technical value with customer goals • Liaise with Product Managers to share customer feedback and advocate for feature enhancements or roadmap items • Travel approximately 20–25%

🎯 Requisitos

• Degree in Computer Information Systems, Computer Science, Cybersecurity, or a related technical field • 5+ years’ experience as an SE or technical salesperson, or equivalent and applicable experience as a product manager, engineer, tech support agent, or administrator of enterprise-grade or IT/IS software • General knowledge or background in IT and/or IS, including areas such as server administration, server OS configuration, TCP/IP networking, LAN/WAN technologies, network design, PKI, firewall management, IDS/IPS, vulnerability management, and network scanners • Familiarity with cryptographic principles, digital certificates, and PKI concepts • Knowledge of cloud platforms including AWS, Azure, Google Cloud, and Oracle Cloud • Knowledge of container technologies such as Kubernetes • Experience or familiarity with ServiceNow, GitHub, and REST API integrations • Hands-on exposure to scripting and automation using Bash, PowerShell, Python, or similar languages • Experience with DevOps and infrastructure automation tools such as Terraform, Ansible, Puppet, and Chef • Self-motivated with ability to self-direct in strategic alignment with sales counterparts • Technical, organized, and analytical, with ability to eliminate sales obstacles through creative/innovative thinking • Passion for continuous learning and applying innovative solutions to complex challenges • Situational awareness and business acumen skills • Basic project management skills • Strong written and verbal communication, interpersonal, and presentation skills • Fluency in English • Cybersecurity certifications such as CISSP, GSEC, or CCSP are nice to have • Hands-on experience with certificate management and cryptographic tools is nice to have • Familiarity with code signing, load balancers, and secure key storage is nice to have • Understanding of SSO, SAML, and OpenID authentication methods is nice to have • Strong analytical and problem-solving skills with a proactive security mindset are nice to have

🏖️ Benefícios

• Competitive compensation and comprehensive health, dental, and vision coverage • Retirement savings programs with company matching (401(k) or RRSP) • Generous paid time off, including holidays, and vacation • Paid parental leave and family support benefits • Life and disability coverage • Flexible spending and health savings options (where applicable) • Health and wellness support, including gym reimbursement and wellness programs • Employee Assistance Program with 24/7 confidential support for employees and families • Education assistance and professional development opportunities • Access to LinkedIn Learning and continuous learning resources • Employee referral bonus program and additional company perks and discounts • Internal rewards and recognition platform (Motivosity) to celebrate and acknowledge project wins, milestone achievements, and outstanding contributions • Business travel insurance and global employee support programs