Technology Operations Manager

🕒 Maio 12

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Digital Media Management

SiteLinkedInTodas as Vagas

201 - 500 funcionários

📱 Mídia

🎮 Jogos

Media • Entertainment • Gaming

Digital Media Management é uma empresa especializada em gerenciamento de mídias sociais e campanhas, particularmente para a indústria do entretenimento. Ela se concentra em elevar marcas nos setores de games, filmes, TV e streaming, criando comunidades e engajamento de fãs por meio de estratégias focadas nas redes sociais. Com sede em Los Angeles, eles fazem parcerias com diversas marcas de entretenimento e consumo para construir afinidade com a marca e relacionamentos autênticos. Digital Media Management está comprometida em criar campanhas sociais atraentes para sucessos de bilheteria e em se conectar com fandoms de programas de TV. Eles oferecem oportunidades de carreira para aqueles que são apaixonados por mídias sociais e entretenimento.

Descrição

• Manage and optimize the technology operations for 3 global studios within Keywords Studios • Create and implement the technical infrastructure to support business needs and proactively solve for issues and bottlenecks in process and systems • Collaborate with global IT teams on long-term technology processes, requirements and solutions • Leverage AI and machine learning to build efficient processes across the business and workflows • Partner with global infosec and privacy teams to ensure compliance with data protection, content security policies and processes • Acts as administrator for the group’s business systems and creative production tools • Serve as a thought leader on technology infrastructure, expansion and AI integration • Provide user support for Mac and PC operating systems and assess equipment needs globally • Troubleshoot technology related issues across the group • Act as point of contact for clients regarding content security compliance • Coordinate and manage services between current vendors and outside contractors

🎯 Requisitos

• 5+ years of relevant technical experience including Systems/Tool Implementation, Technology Planning, Tech Support, AI Integrations and Vendor Management • Deep knowledge of creative production and business tools including Apple Business Manager, Google Workspace, Slack, Airtable, Frame.io, Adobe, Maxon, ServiceNow, Active Directory, etc. • Experience in leveraging AI and machine learning to build efficiency across technology workflows • Strong communication skills and attention to detail • Knowledgeable of Apple and PC products and machines • Experience with content security management and compliance • Excellent time and project management skills

🏖️ Benefícios

• DMM pays 100% of the cost for employee medical, dental, and vision premiums, as well as covers 40% of dependent premium costs. • Employer paid life insurance • A tax-advantaged health savings account (HSA) • A 401(k) plan that provides employees with automatic enrollment at 3% of your salary with a full employer match of your first 3% contribution, all fully vested • Paid family leave • Open PTO: DMM offers unlimited vacation, 10 sick days & 5 mental health days • DMM Fridays: Employees have the opportunity to sign off early and kick-start their weekends at 2pm on Fridays • DMM offers DEI specific training focused on preventing discrimination and harassment in the workplace • ERGs focusing on diverse perspectives across DMM to promote diversity, inclusion, and shared experiences • Generous donation match to non-profits of interest to our employees • Extensive onboarding that includes working with multiple departments to learn the DMM way • Frequent trainings on the latest tools and trends and how to optimize them for our clients