Senior Post Close Operations Specialist

🕒 Maio 12

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Zippy

51 - 200 funcionários

💸 Finanças

💳 Fintech

🏠 Imobiliário

Finance • Fintech • Real Estate

A Zippy é uma empresa que se especializa em oferecer empréstimos para habitação, serviços de administração de empréstimos, serviços de seguros e soluções tecnológicas relacionadas ao crédito. A Zippy Loans, LLC é uma credora direta que oferece taxas e opções de empréstimos competitivas para casas novas e usadas, com um processo de crédito totalmente online. A empresa enfatiza uma abordagem moderna ao financiamento, tornando o processo fácil e acessível sem a necessidade de visitar um banco. A Zippy também oferece serviços de seguros através de sua subsidiária Zippy Insurance Services, LLC. Comprometida em apoiar os clientes ao longo da jornada de crédito, a Zippy tem como objetivo ajudar indivíduos a realizarem o sonho da casa própria. A Zippy é formada por um grupo de empresas, incluindo a Zippy Loans, LLC, a Zippy Loan Servicing, LLC, a Zippy Insurance Services, LLC, e a Zippy Technology, LLC.

Descrição

• Own investor findings & remediation: Identify and resolve post-close defects with QA and internal teams. Drive fixes quickly to meet investor timelines and avoid delays. • Manage loan sale & investor delivery: Prepare and deliver loan packages to investors. Track which loans are sellable vs. blocked and act. • Keep loans moving off the warehouse line: Monitor aging and ensure loans do not sit too long. Reduce capital exposure by pushing loans through funding/sale. • Coordinate funding readiness: Validate all prior-to-funding conditions are cleared. Reconcile payoffs, liens, and funding details. Signal Accounting when loans are ready to be funded. • Troubleshoot insurance issues: Ensure policies are bound correctly. Resolve discrepancies that could delay funding or sale. • Growth & leadership opportunity: This role begins as an individual contributor with full ownership of post-close operations, with a clear path to team leadership and broader functional ownership as the business scales.

🎯 Requisitos

• 3–5+ years in mortgage operations, post-close, capital markets, or similar role • Experience with loan sales, warehouse lending or investor delivery • Strong understanding of loan life cycle from closing to sale and investor requirements/document standards. • Proven ability to manage multiple loans/deadlines simultaneously and troubleshoot complex operational issues. • Comfortable in an uncertain, fast-paced environment that will evolve as our technology and business scales. • High attention to detail and process oriented • Proactive and autonomous worker. • Collaborative and innovative with a strong desire for the entire team to win together. • Proficiency in Microsoft Office and other software tools. • Proficient in technology and changing environments. • Undergraduate degree or extended relevant work experience.

🏖️ Benefícios

• Competitive Compensation: We offer a competitive salary with the potential for annual bonuses and variable pay, depending on your skills and experience. • Equity for All: As a part of our commitment to shared success, all employees receive equity in the company, allowing you to share in the growth and achievements of Zippy. • Remote Work: Enjoy the flexibility of working from home in a dynamic, remote-first environment. • Comprehensive Health Coverage: We provide medical, dental, and vision insurance, along with company-subsidized benefits like STD, LTD, and life insurance for you and your family. • Flexible Spending Accounts: Take advantage of medical & dependent care FSAs to help manage your expenses. • Training & Licensing Support: We invest in your professional growth with resources for training and licensing. • Paid Time Off: We offer generous PTO—and we encourage you to use it! • Wellbeing Programs: Access a variety of wellbeing resources, including Headspace, Gympass+, Fetch, Spring Health, SoFi, Perkspot, Ladder, and more through our Sequoia Wellbeing Programs. • Parental Leave: We provide paid parental leave to support you and your growing family. • No Meeting Wednesdays: Enjoy a mid-week break from meetings to focus and recharge. • Vibrant Slack Community: Engage with colleagues in our lively remote Slack community, featuring fun channels that connect people around shared interests like travel, pets, sports, food, and more. • Career Growth: We believe in promoting from within, offering you opportunities to grow your career with us.

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