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Global Operational Account Management

🕒 Março 3

🇩🇪 Alemanha – Remoto

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da DP World, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Março 3

Ainda aberta no site da DP World. Verificada 3 horas atrás.

Logo of DP World

DP World

10.000+ funcionários

🚗 Transporte

📦 Logística

Transport • Logistics

descrição traduzida da empresa

Descrição

• Act as the single global operational authority for assigned Global Strategic Accounts • Ensure adherence to SLAs and operational KPIs across all regions and maintain consistent service standards aligned with global frameworks • Define and govern standardized operating models and execution standards across all regions and sites • Ensure global alignment of KPIs, SLAs, productivity metrics and service models • Implement global best practices and operational enhancements • Support automation and digitalization initiatives • Define financial guardrails for contract performance and margin protection • Establish monitoring mechanisms for low-margin contracts • Drive identification and execution of cost-efficiency initiatives • Drive structured root-cause analysis on performance gaps • Champion adoption of operational best practices • Sponsor and govern RFQs, renewals and Book of Business transformations • Provide strategic direction for WMS/TMS deployment and digital enablement • Serve as the primary global operational contact for the client • Participate in executive QBRs

🎯 Requisitos

• 10+ years in logistics operations, with global or multi-region experience • Proven track record in managing strategic accounts and complex supply chains • Strong commercial and financial acumen, with experience managing margin, productivity and contract sustainability • Experience working with automation, WMS, TMS and digital logistics solutions • Strong governance, project management and change leadership capabilities • Executive presence with strong stakeholder management and influencing skills

🏖️ Benefícios

• Competitive salary • Flexible working hours • Professional development budget • Home office setup allowance • Global team events

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